Enterprise Business Process Architect

Global Partners LP • Waltham, MA

6d

About The Position

Global is seeking a seasoned Enterprise Business Process Architect to play a pivotal role in defining how the organization approaches business process architecture as a value-creation engine for the enterprise. This role is responsible for establishing and institutionalizing enterprise business process architecture as a core organizational capability. The role defines the enterprise process architecture framework, governance model, and standards; leads value stream definition and prioritization of process improvement opportunities, while ensuring alignment to enterprise strategy, technology roadmaps, and transformation initiatives to drive measurable business value, improve performance, and enable strategic decision-making. The ideal candidate is an experienced, enterprise-level leader who has successfully designed, implemented, and institutionalized business process architecture as an enterprise-wide capability that measurably improves business outcomes. This individual brings demonstrated, repeatable experience operating at the enterprise level and is able to apply proven frameworks, tools, and governance models to complex, multi-year transformations with clear value realization. At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.

Requirements

• Demonstrated experience designing, standing up, and institutionalizing enterprise process architecture or BPM capabilities within immature, decentralized, or rapidly evolving environments.
• Demonstrated leadership experience building, leading, and influencing teams both directly and indirectly, including managing dedicated resources and guiding matrixed, cross-functional stakeholders to drive sustained process excellence and enterprise adoption tied to outcomes.
• Strong strategic orientation with a proven ability to translate enterprise strategy into actionable, measurable process and operating model changes that are explicitly liked to business priorities and impacts.
• Proven ability to serve as a trusted advisor to senior and executive leaders, influencing enterprise-level decisions.
• Deep expertise in enterprise process modeling and analysis techniques, including value stream mapping and end-to-end process design, with demonstrated ability to identify, quantify, and prioritize value opportunities within complex processes and with the ability to personally engage when needed.
• Experience leading enterprise process efforts across large, complex, cross-functional organizations with multiple concurrent strategic and technology initiatives.
• Exceptional facilitation, analytical, and communication skills with the ability to translate complex process and value insights into clear, executive-ready narratives that drive informed decision-making.
• Experience selecting and using process modeling, repository, and AI-enabled process tools (e.g., Visio, ARIS, Signavio, Lucidchart, or equivalent platforms)
• Certified Business Process Professional (CBPP)
• Lean Six Sigma Black Belt
• TOGAF or equivalent enterprise architecture certification

Nice To Haves

• Prosci Change Management Practitioner
• SAFe Lean Portfolio Management or equivalent transformation governance certification
• MBA or equivalent advanced business education

Responsibilities

• Own, govern, and evolve the enterprise business process architecture as a core operating system, leveraging proven, industry-tested frameworks for process taxonomy, hierarchy, value streams, and end-to-end accountability.
• Apply prior experience standing up enterprise process architecture capabilities to define scalable standards, methodologies, templates, and design principles that focus teams on outcomes and can be rapidly adopted across the organization.
• Establish and institutionalize enterprise process governance, including decision rights, prioritization mechanisms, escalation paths, and compliance to standards ensuring process investments are evaluated and governed based on enterprise value and impact.
• Select, implement, and govern enterprise-grade process modeling tools and repositories, bringing proven tools and accelerators to enable consistency, transparency, reuse, and long-term sustainability.
• Apply and govern the use of AI-enabled process design tools and techniques to accelerate process discovery, documentation, analysis, and redesign, with a clear objective of accelerating value realization and reducing time-to-impact ensuring alignment with enterprise standards, data governance, and security requirements
• Serve as the enterprise authority on process architecture, value stream design, and process standards with explicit accountability for linking process architecture to measurable business outcomes.
• Ensure enterprise process architecture directly enables business strategy, operating model evolution, and multi-year transformation roadmaps, drawing on prior experience aligning process, technology, and organizational change.
• Integrate process architecture into strategic planning, portfolio governance, and investment decision-making, ensuring initiatives are sequenced and designed based on end-to-end process and value stream impact, financial return and delivery feasibility.
• Partner with executive leaders across strategy, technology, data, and change to ensure process architecture informs solution design, data requirements, and delivery approaches in ways that maximize performance.
• Advise senior and executive leadership on tradeoffs, dependencies, risks, and ROI related to enterprise process, operating model, and technology changes, using data-backed insights and proven decision frameworks.
• Translate strategic objectives into a prioritized, enterprise-level process and value stream agenda with clearly defined outcomes, KPIs, and success measures tied directly to business performance.
• Define and lead the enterprise process portfolio, applying proven prioritization models to identify, scope, sequence, and govern process initiatives based on enterprise value across the organization.
• Establish enterprise criteria and repeatable assessment models for evaluating process maturity, performance gaps, risk, and improvement potential.
• Partner closely with Data & Insights, Finance, Accounting, IT, and HR teams to define how processes are measured, monitored, and refined
• Ensure process initiatives are prioritized and resourced based on enterprise value, interdependencies, and measurable outcomes, not simply localized optimization.
• Define, monitor, and continuously refine current- and future-state KPIs to track performance, adoption, and realized business benefits.
• Personally lead early-stage enterprise discovery, value stream definition, and critical process redesign efforts, applying proven techniques and tools to identify and quantify value opportunities early and establish credibility, direction, and standards.
• Deliver a targeted set of high-impact enterprise proof points that demonstrate measurable value from disciplined process architecture, governance, and measurement.
• Develop and standardize reusable enterprise assets—including playbooks, templates, accelerators, and modeling standards (e.g., BPMN, value stream maps, RACI, SIPOC)—based on approaches successfully applied in prior organizations.
• Leverage AI-assisted process mining, documentation, and modeling capabilities to accelerate current-state discovery, reduce manual effort, and enable faster iteration of future-state designs
• Use early hands-on work to establish repeatable methods, enabling scalable delegation and consistent execution over time.
• Drive sustained adoption of enterprise process standards and redesigned processes, ensuring improvements translate into realized business value and leveraging prior experience embedding process change into large, complex organizations.
• Establish the operating rigor required to institutionalize process thinking
• Ensure processes are fully embedded into day-to-day operations, including roles, performance management, management routines, and enabling systems so that improvements are sustained over time.
• Partner with Business Leaders, Data & Insights, Learning & Development, Change, and Communications teams to build the organizational “muscle” for ongoing measurement, learning, and continuous improvement.
• Lead and direct business process analysts, setting priorities, coaching on enterprise standards and tools, and ensuring delivery of high-quality, value-oriented, data-informed process analysis and redesign.

Benefits

• We offer competitive salaries and opportunities for growth.
• We have an amazing Talent Development Team who create trainings for growth and job development.
• Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
• We offer 401k and a match component!
• We provide tuition reimbursement; this benefit is offered after 6 months of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed