Enterprise Architect

ConvergeOne•DFW/Fort Worth/North Texas, TX

About The Position

C1 Company Overview C1: 1 Contact, 1 Connection, 1 Choice C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best. So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1. Overview Summary The Enterprise Architect serves as a senior technical leader and trusted advisor, responsible for aligning enterprise technology strategies with business objectives. This role partners closely with customers, business leaders, and internal teams to design scalable, secure, and innovative architectures that drive transformation, improve operational efficiency, and deliver measurable business value. Leveraging deep expertise in Collaboration, CX, Enterprise Networking, Cybersecurity, Infrastructure, and Artificial Intelligence (AI) concepts, the Enterprise Architect develops forward-looking technology strategies and solution designs that address complex business challenges. This includes identifying opportunities where intelligent automation, analytics, and emerging technologies can enhance decision-making, optimize operations, and improve customer and employee experiences. #LI-JM1

Requirements

Extensive experience in enterprise-level projects
Strong strategic thinking and leadership skills
Ability to relate to customers’ needs and showing understanding and insight
Ability to function as trusted advisor and build long-lasting trustworthy relationships with customers
Demonstrates comprehensive technical abilities across various domains and across numerous services models (pre-sales, Delivery and Managed)
Deep understanding of enterprise architecture frameworks, cloud computing, Collaboration, and Infrastructure design
Ability to work independently with minimal direction providing accurate solution architecture for clients
Ability to communicate with all levels, including executive levels, with customers and partners, and bridge the gap between business users and information technology
Excellent written and verbal communication and presentation skills to convey complex technical details in a manner understandable to non-technical stakeholders; excellent relationship and collaborations skills
Competency in negotiating with vendors, team members, and stakeholders to reach optimal outcomes
Ability to adapt to new challenges and technologies; staying updated with industry trends
Ability in prioritizing tasks and projects to meet deadlines without compromising quality
Ability to identify and assess technical risks and create mitigation strategies
Ability to mentor, guide, and manage technical teams, ensuring that projects are executed efficiently
Certifications or equivalent experience in area of focus
Proficient at all Microsoft Office products; Outlook, Word, Excel, PowerPoint, Visio, and SharePoint

Responsibilities

Develops and advises on enterprise architecture models
Aligns technology initiatives with business objectives/experiences
Advises on technology trends and innovations
Validates solution discovery requirements and aligns them to customer outcomes/experience
Presents C1’s entire portfolio and C1 (ConvergeOne) “Human Experience” story
Collaborates closely with key customers and maintains key technical relationships with customers
Collaborates closely with Account Executives, forming synergistic partnerships that ensures a unified approach to customer needs, from solution crafting to account management
Leads technical teams (Design Engineers, Solution Architects, Chief Advisors, Delivery Engineers, Project Managers and Managed Services engineers)
Oversees and responsible for the whole sales cycle, serving deals from discovery through project execution and supporting adoption in partnership with Services, PM and Lifecycle teams
Acts as the main orchestrator behind any major deal, ensuring that all elements of the deal from initial customer requirements to final implementation plans are seamlessly integrated
Interacts directly with key customers, virtually and preferably in-person, to build relationships, lead projects (pre-Sales, Post-sales, and Managed Services) and ensure C1 success
Maintains ongoing engagement with customers who consume managed services, ensuring that their evolving needs are consistently met and that our solution continues to align with their long-term objectives
Remains connected to assigned customers, including between projects

Benefits

401(k) Plan (35% employer match per dollar up to 10% employee contribution)
Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
RX Home Delivery
HSA with Employer Contribution
In-vitro Fertility (treatment coverage)
Dental
Vision (2 plans: 12-month and 24-month frames allowance)
FSA Plans (Healthcare, Dependent C are and Limited Purpose)
Pre-tax Commuter Plans
Employer-paid Life Insurance
Employer-paid Short + Term Disability
Long Term Disability (2 plans: Employer-paid or optional Self-paid)
Paid Parental Leave (4 weeks at 100%)
Employee Assistance Plan
Voluntary Life Insurance for team member, spouse and child
Voluntary Accidental Death for team member and spouse
Legal/ID Theft Plans
TeleHealth
Wellness via Omada Health (healthy living solution)
Travel Assistance
Business Travel Accident Coverage
Medical for foreign travel coverage
Employer-paid Pet Telehealth
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Volunteer Time Off
10 Holidays
Summer Sizzle
On Demand Pay (Daily Pay)