Enterprise Applications Specialist

Hoffman & Hoffman Inc•Greensboro, NC

About The Position

The Enterprise Applications Specialist is responsible for supporting Hoffman Mechanical Solution’s ERP needs and ensuring that solutions align with organizational goals. Acting as a bridge between business and technology, the Application Specialist enhances processes, analyzes data, provides product support, tests and successfully implements solutions. They collaborate closely with stakeholders, project teams, and developers to optimize business operations and drive efficiency, ensuring that all business objectives are met effectively.

Requirements

Bachelor’s degree in business, IT, Finance, or a related field or a combination of education and experience.
5-7 years of experience in business analysis, data analysis, or a related role.
Experience in construction industry required.
Excellent verbal and written communication skills.
Strong analytical and critical thinking skills.
Self-starter with the ability to perform work accurately and thoroughly with limited supervision.
Effective communication and problem-solving skills with process improvement experience.
Ability to work cross-functionally with multiple teams.
Must be detailed and results oriented and able to stay on task.
Must be able to travel and occasionally stay overnight.

Nice To Haves

Experience in Viewpoint, Power BI and spreadsheet server is a plus.

Responsibilities

Assist in the installation, implementation, and maintenance of front office enterprise applications.
Provide technical support to end-users and ensure timely resolution of application-related problems.
Monitor and analyze the performance of ERP and related systems.
Troubleshoot and resolve ERP-related software, user access, or other problems.
Maintain documentation of configurations and processes.
Conduct training sessions for end-users to enhance their understanding and effective use of front office applications.
Assist in the testing and validation of new processes, reports, or systems.
Support appropriate business initiatives.
Act as a liaison between technical teams and business stakeholders.
Other related duties as assigned.