Enterprise Applications Manager

fairlife • Goodyear, AZ

8h

About The Position

The Enterprise Applications Manager is responsible for the management and support of a portfolio of enterprise systems that drive our transactional business operations. This individual will have an extensive understanding of core CPG-related business processes and enabling technologies (ERP, CRM, MES, etc.), excellent project management acumen, and a proven internal and external customer service track record. Overall responsibilities include configuration, support, maintenance, and enhancements to our enterprise systems while driving adoption & providing a world class end user experience. This role will manage a team of analysts.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Accounting, or a related field.
• Experience implementing and/or managing company-wide ERP systems, preferably D365 F&O, including Financial, Purchase to Pay, Order to Cash, CMMS, Manufacturing, and Warehousing modules.
• Familiarity with IT general controls (ITGCs), audit processes, and compliance frameworks (e.g., SOX, GxP).
• Experience with Agile, Scrum, or hybrid project delivery methodologies; familiarity with tools such as Azure DevOps or Jira.

Nice To Haves

• Relevant certifications such as PMP, ITIL, or Microsoft Dynamics 365 certifications are a plus.

Responsibilities

• Work closely with IT and business leadership to own and evolve the enterprise applications roadmap, ensuring alignment with business strategy, technology trends, and scalability needs.
• Establish partnerships with key business stakeholders and leaders to identify, prioritize, plan, and execute enhancements and solutions that drive operational capability, scale, and efficiency.
• Coordinate on major projects and initiatives with peer managers in IT Support, Operations, and Security teams.
• Manage operating and systems investment budgets; plan and forecast future needs; identify opportunities to create value through IT and innovative technologies.
• Provide technical subject matter expertise, analysis, and best practice recommendations across multiple enterprise application domains including ERP, CRM, QMS, and others.
• Ensure current and future state enterprise application architecture and documentation are aligned with both business and IT needs and priorities.
• Oversee relationships with Managed Service Providers (MSPs), ensuring SLAs are met, performance is tracked, and services align with business needs.
• Analyze, prepare, and present technical solutions, cost/benefit analyses, and project updates to cross-functional teams and leadership.
• Ensure ERP processes and configurations comply with internal controls, audit requirements, and regulatory standards (e.g., SOX, FDA, etc.).
• Collaborate with data owners to ensure ERP data integrity, master data management, and alignment with enterprise data governance policies.
• Lead organizational change management efforts to ensure successful adoption of new ERP capabilities, including training, communication, and stakeholder engagement.
• Establish and direct change management, incident management, help desk, and other core ITSM processes for the enterprise systems portfolio.

Benefits

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

What This Job Offers

• Job Type: Full-time
• Career Level: Manager