Enterprise Applications Manager

NWTC•Green Bay, WI

About The Position

The Enterprise Applications Manager provides leadership, oversight, and strategic direction for the College’s enterprise application environment which consists of Workday, Salesforce, SharePoint, Kentico, and integrations with affiliated systems such as Canvas LMS, course\curriculum management, and student payments. This position ensures enterprise systems effectively support NWTC’s mission, strategic priorities, and operational needs through strong people leadership, disciplined project management, and effective application lifecycle management. The role serves as one of the key liaisons between Information and Instructional Technology (IIT), functional departments, and external vendors for all enterprise applications. Workday serves as NWTC’s strategic enterprise platform, supporting core administrative and operational functions across the College. The Enterprise Applications Manager provides leadership and stewardship for Workday to ensure the platform is stable, secure, integrated, and continuously aligned with institutional priorities. This includes overseeing configuration, integration, data management, vendor partnerships, new features enablement, and continuous optimization of the platform. The Enterprise Applications Manager fulfills three integrated leadership roles—Personnel Management, Project Management, and Application Management—and plays a critical role in aligning enterprise technology solutions with College goals while ensuring reliable, secure, and high‑quality service delivery.

Requirements

Bachelor’s Degree in related field.
Experience with Workday HR, Finance, and Student.
Strong technical understanding of enterprise applications, integrations, and IT infrastructure.
Demonstrated ability to lead and develop technical and application developers in a complex environment.
Effective project management, organizational, and prioritization skills.
Strong analytical and problem‑solving abilities.
Excellent communication and interpersonal skills, with the ability to translate technical concepts for non‑technical audiences.
Ability to work collaboratively across departments and lead changes in a dynamic environment.
Workday Enterprise Platform Proficiency overseeing and administering the Workday platform, including configuration oversight, security governance, reporting, integrations, and vendor coordination.
Enterprise Application Integrations Experience managing integrations between Workday and other enterprise systems, ensuring secure, reliable data exchange across platforms.
Microsoft 365 Proficient use of Microsoft 365 tools (Outlook, Teams, SharePoint, OneDrive) to support collaboration, communication, documentation, and project coordination.
Cloud & Enterprise Infrastructure Awareness Working knowledge of cloud platforms and enterprise infrastructure (e.g., Microsoft Azure, identity and access management concepts) sufficient to lead teams and evaluate solutions.
Reporting & Data Analysis Tools Experience understanding enterprise reporting and analytics, including Workday reporting and related data tools, to support operational and decision‑making needs.
Must hold a valid driver’s license and be insurable under the District’s standard insurance policy terms.

Nice To Haves

Experience with Microsoft Azure, Microsoft SQL Server, Microsoft.NET, and GitHub is a plus.

Responsibilities

Personnel Management
Provide direct supervision, leadership, coaching, and performance management for Enterprise Applications team.
Foster a collaborative, service‑oriented team culture that supports professional growth, accountability, and continuous improvement.
Establish clear expectations, priorities, and performance goals aligned with IIT and College objectives.
Ensure appropriate staffing coverage for application operations, projects, and institutional initiatives.
Project Management
Plan, manage, and oversee enterprise application projects, including system implementations, upgrades, enhancements, and integrations.
Coordinate resources, timelines, risks, and dependencies across multiple concurrent projects.
Partner with functional stakeholders to gather requirements, prioritize work, and deliver solutions that meet College needs.
Ensure projects follow established governance, documentation, and change management practices.
Application Management
Serve as the College’s primary application owner for Workday, providing strategic and operational leadership across Workday modules (HCM, Finance, and Student).
Ensure Workday is configured, maintained, and optimized to support NWTC business processes, data integrity, and institutional priorities.
Oversee the administration, configuration, maintenance, and optimization of other enterprise applications supporting College operations.
Ensure application availability, performance, security, and data integrity.
Lead integration efforts to ensure effective data flow between enterprise systems and related applications.
Establish standards and best practices for application support, troubleshooting, documentation, and lifecycle management.
Vendor & Stakeholder Management
Serve as the primary point of contact for enterprise application vendors, including coordination of support, issue resolution, and contract oversight.
Collaborate with cross‑functional stakeholders and leadership to identify application needs and improvement opportunities.
Evaluate new technologies and solutions; provide recommendations aligned with College strategy and resources.
Strategy & Continuous Improvement
Contribute to the development and execution of the College’s enterprise application strategy and roadmap in coordination of the Senior Director of IIT/CIO and other IIT leaders.
Monitor service levels, project outcomes, and system performance using established metrics.
Recommend and implement process improvements to enhance service quality, efficiency, and user experience.