Enterprise Application Lead

Interstate Waste Services•Teaneck, NJ

About The Position

Overview Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employees, customers and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary: We are seeking an experienced Enterprise Application Manager to oversee the implementation, maintenance, and optimization of our enterprise software systems, including ERP, CRM, HRIS, EHS, Waste specific software, Fleet Maintenance, Marketing, Finance and other off-the-shelf IT solutions. The ideal candidate will have strong vendor management skills, hands-on technical expertise, and a willingness to explore emerging technologies such as AI, low-code platforms (Power Apps, etc.), and automation tools. This is a hands-on leadership role requiring both strategic oversight and technical execution to ensure our enterprise applications align with business objectives while driving efficiency and innovation. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Lead the implementation, customization, and support of enterprise applications (ERP, CRM, HCM, etc.). Ensure system reliability, performance, and security through proactive monitoring and upgrades. Troubleshoot and resolve complex application issues, working closely with vendors and internal teams. Manage integrations between enterprise systems and third-party applications. Serve as the primary liaison between internal teams and software vendors, consultants, and service providers. Negotiate contracts, manage SLAs, and ensure vendors meet performance expectations. Collaborate with business units to gather requirements and align technology solutions with operational needs. Explore and implement AI-driven enhancements, automation, and low-code solutions (e.g., Power Apps, Power Automate) to optimize workflows. Stay updated on industry trends and evaluate new enterprise software solutions for scalability and efficiency. Drive digital transformation initiatives by leveraging modern platforms. Provide technical guidance to IT support teams and end-users. Develop training materials and documentation for enterprise applications. Mentor team and foster a culture of continuous improvement. Ensure timely program delivery, product quality, and costs are within budget. Coordinate cross-functional projects and dependencies to meet deadlines. Level resources across workstreams and identify areas for improvement.

Requirements

Bachelor's Degree (accredited) in Computer Science, Software Engineering, or Information Technology.
6+ years of relevant work experience in Information Technology or similar area of study.
7+ years of experience with enterprise application implementation and maintenance.
Experience working within cross functions to drive project results.
Must possess a wide range of knowledge to support various corporate business functions
Proven Vendor Management and contract negotiation skills
Experience with custom connectors and APIs.
Ability to handle change, multitask and keep up with a fast pace and consistently growing environment.
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
Should have requirement gathering and documentation experience
Should be able to work closely with the business stakeholders and work towards the solutioning of the requirements
Effective written and verbal communication
Familiarity with project management software like Jira, MS Project is essential.
Strong organizational skills and ability to communicate risk and status effectively.

Responsibilities

Lead the implementation, customization, and support of enterprise applications (ERP, CRM, HCM, etc.).
Ensure system reliability, performance, and security through proactive monitoring and upgrades.
Troubleshoot and resolve complex application issues, working closely with vendors and internal teams.
Manage integrations between enterprise systems and third-party applications.
Serve as the primary liaison between internal teams and software vendors, consultants, and service providers.
Negotiate contracts, manage SLAs, and ensure vendors meet performance expectations.
Collaborate with business units to gather requirements and align technology solutions with operational needs.
Explore and implement AI-driven enhancements, automation, and low-code solutions (e.g., Power Apps, Power Automate) to optimize workflows.
Stay updated on industry trends and evaluate new enterprise software solutions for scalability and efficiency.
Drive digital transformation initiatives by leveraging modern platforms.
Provide technical guidance to IT support teams and end-users.
Develop training materials and documentation for enterprise applications.
Mentor team and foster a culture of continuous improvement.
Ensure timely program delivery, product quality, and costs are within budget.
Coordinate cross-functional projects and dependencies to meet deadlines.
Level resources across workstreams and identify areas for improvement.