Enterprise Application Engineer
About The Position
This is an excellent opportunity to work with technologies that support the University of Alaska Southeast users and services. Do you have a positive attitude and an inclination toward exceptional customer service? Do you enjoy developing, maintaining and supporting solutions and applications that help others succeed? Come join the UAS Information Technology Services team as our Enterprise Applications Engineer. We are a diverse group of I.T. professionals that seek to serve the technology needs of our user community. This is a full-time, exempt staff position complete with both a competitive salary and full employee benefits package and will work on the Juneau campus. Your typical workday might include managing and supporting a Learning Management System or the Google Productivity Suite, integrating applications with the University’s Banner ERP or Active Directory systems; developing and supporting custom applications; installing and managing packaged software; troubleshooting problems and implementing solutions; and researching and recommending solutions. To excel in this position, you will need a strong technical background managing the application life cycle, integrating applications with different systems and developing strong working relationships across the university system. A successful candidate must possess excellent customer service and interpersonal communication skills. Working with different user groups and technical teams will require having strong organizational skills and the ability to coordinate and collaborate with technical and non-technical customers. Experience with Ellucian Banner and Active Directory highly recommended and experience in higher education or public sector preferred but not required.
Requirements
- Bachelor’s degree in a relevant field (i.e. Information Technology or other related field) and 3 years experience, or an equivalent combination of training and experience.
- Excellent customer service and interpersonal communication skills.
- Strong organizational skills and the ability to coordinate and collaborate with technical and non-technical customers.
Nice To Haves
- Experience with Ellucian Banner and Active Directory highly recommended
- Experience in higher education or public sector preferred but not required.
Benefits
- competitive salary
- full employee benefits package
- retirement options
- annual leave
- 12 paid holidays per year
- tuition waivers for employees and family members
- affordable medical, dental and vision care coverage
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
