Enterprise AI and Platform Administrator

Farm Credit East•Enfield, CT

1d•$95,000 - $115,000•Hybrid

About The Position

Join a team focused on the success of our customers, the success of our communities, and the success of each other. Farm Credit East (FCE) is the leading provider of loans and farm advisory services to farm, forest product, fishing, and other agricultural business owners across the northeast with $13.5 billion in total loan volume and $29 million in annual financial services revenue from 18,000 customers across our 8-state territory. We are One Team Working Together with a focus on our five pillars: Outstanding Customer and Employee Experience, Quality Growth, Operational Excellence, Commitment to our Communities, and Protecting Customer Information. We are seeking a Technology / Enterprise AI & Platform Administrator to join our forward‑thinking technology team. This role is ideal for someone who thrives at the intersection of innovation, governance, and operational excellence. You will support stakeholders across multiple locations, helping the organization adopt and manage emerging AI capabilities while maintaining strong security, compliance, and platform reliability. This position requires a proactive, collaborative professional who can balance fast‑paced problem solving with disciplined administration and clear communication. You will play a key role in shaping how Farm Credit East leverages Microsoft 365, Copilot Studio, and related technologies to drive efficiency, insight, and exceptional customer service. Come join a collaborative, customer-focused team at Farm Credit East!

Requirements

This position requires a Bachelor's degree in Computer Science, Accounting, Business, or a related field with solid understanding of computer and business process skills specific to a financial institution
Experience administering Microsoft 365, Power Platform, SharePoint, and Active Directory.
Strong understanding of AI agent lifecycle management, environment configuration, and security best practices
Ability to collaborate effectively across technical and non‑technical teams.
Experience generating operational reports, metrics, and KPIs.
Excellent communication, documentation, and problem‑solving skills.

Nice To Haves

Experience with Microsoft Copilot Studio, AI prompt engineering, or enterprise AI governance.
Familiarity with Azure OpenAI, Microsoft Graph, or RAG‑based architectures.
Knowledge of M365 security controls, DLP, Conditional Access, and compliance frameworks.
Experience with Power Platform ALM, DevOps pipelines, or Git‑based version control.
Relevant certifications (e.g., MS‑102, PL‑300, PL‑600, AZ‑900, AI‑900).
Experience working in regulated industries such as financial services.

Responsibilities

Permissions & Access Management
Work collaboratively with internal and external stakeholders to review roles across Microsoft 365, Power Platform, SharePoint, and Active Directory.
Ensure security controls are least‑privilege access, conduct periodic access reviews, and ensure secure delegation.
Understand and collaborate on Entra ID agent identity settings and group‑based access for Copilot Studio agents.
Environment & Capacity Administration
Understand develop and maintain Copilot Studio environments, including policies, capacity planning, and compliance settings.
Oversee environment lifecycle management (ALM) and ensure readiness for agent deployment.
AI Agent Lifecycle & Availability
Approve, publish, and manage availability of AI agents for organization‑wide or targeted audiences.
Partner with makers, environment admins, and site owners to ensure agents meet organizational standards and are properly surfaced across Microsoft 365, Teams, and SharePoint.
SharePoint & Active Directory Administration
Work collaboratively with stakeholders of SharePoint sites to ensure controls used for agent deployment and governance.
Understand Active Directory security groups, user roles, and agent discoverability and assist in improvements to security governance.
Reporting & Metrics
Produce reports and dashboards on agent deployment, usage, compliance, and performance.
Provide KPIs and insights to support leadership, governance, and continuous improvement.
Governance, Security & Compliance
Ensure best practices for access control, centralized group management, and quarterly audits.
Maintain documentation, change logs, and governance artifacts to ensure transparency and accountability.
Support responsible AI practices and adherence to regulatory expectations.

Benefits

Salary Range: $95,000 to $115,000 commensurate with experience
Short-Term Incentive to reward business results
Retirement Contributions :
401k match up to 6% of salary; or for those unable to take full advantage of the 401(k) match, verified student loan payments may qualify for an employer match in your 401(k) up to 6% of salary
Defined Contribution retirement plan funded at 2-9% of salary depending on years of service
Time Off:
15-25 days of vacation leave per year, depending on years of service
12 days of holiday leave per year
7.5 days of sick leave in your first year, followed by 12 days of sick leave per year thereafter; unlimited rollover of unused sick leave year to year
Paid Parental Leave: Up to 80 hours of paid leave for birthing, non-birthing, and adoptive parents
Family Care Leave: Additional leave options available under FMLA and company policy
Health and Insurance:
Comprehensive medical, dental, and vision plans, including preventive care and wellness programs to support your overall health and well-being
Health Savings Account
Life insurance at 2x base pay
Accidental Death and Dismemberment insurance at 2x base pay
Long-term disability insurance at 2/3 base pay
Additional Benefits:
Tuition reimbursement
Continuing education and training
Employee Assistance Program offering a wide variety of tools and resources
Benefits Eligibility:
Eligibility Begins: First of the month following your hire date
Eligible Employees: Full-time employees working 30+ hours per week; Part-Time employees working 20+ hours per week.