Enterprise Account Executive - FireHydrant (A Freshworks Company)
About The Position
We're hiring an Enterprise Account Executive to join the FireHydrant sales team, a recently acquired business within Freshworks. This role is fully aligned to the FireHydrant product, customer base, and go-to-market motion, selling into large, complex organizations with highly technical stakeholders. As an Enterprise AE, you'll own and expand strategic accounts while driving new enterprise logo acquisition. You'll lead sophisticated, consultative sales cycles—partnering closely with DevOps, SRE, Engineering, IT, and executive leaders to help them improve incident response, reduce downtime, and strengthen operational resilience. This role is ideal for a seasoned enterprise seller who thrives in ambiguity, enjoys navigating complex buying committees, and wants to make a tangible impact at scale.
Requirements
- 8-10 years of experience in quota-carrying SaaS sales roles, with a strong focus on enterprise accounts
- Proven success selling into technical audiences such as DevOps, SRE, Engineering, IT, or Security
- Demonstrated ability to navigate complex, multi-stakeholder enterprise sales cycles
- Strong executive presence with experience engaging and influencing C-level leaders
- Strategic, revenue-driven mindset with strengths in prospecting, pipeline management, and forecasting
- A consultative seller who listens deeply, connects technical value to business outcomes, and leads with integrity
Nice To Haves
- Experience selling developer tools, infrastructure platforms, or reliability/incident management solutions is a plus
- Familiarity with ITSM, monitoring, alerting, or on-call workflows is a plus
Responsibilities
- Drive Enterprise Growth
- Execute territory and account strategies to acquire and grow enterprise customers
- Prospect, qualify, and close complex, high-value opportunities within named enterprise accounts
- Own the Full Sales Cycle
- Lead end-to-end sales motions from discovery through negotiation and close
- Build strong relationships with customers, champions, technical decision-makers, and C-level executives
- Sell Strategically & Consultatively
- Conduct deep discovery to understand customer technical environments, reliability challenges, and business priorities
- Articulate FireHydrant's value through outcome-driven, industry-relevant conversations
- Collaborate to Win
- Partner with Business Development, Solutions Engineering, Marketing, Customer Success, Implementations, and Deal Desk to deliver seamless customer experiences
- Share market insights and customer feedback to influence go-to-market strategy and product direction
- Build a Predictable Business
- Maintain a robust, high-quality pipeline with accurate forecasting and disciplined opportunity management
- Travel as needed to engage customers in person, build trust, and represent FireHydrant and Freshworks with credibility and purpose
Benefits
- Startup impact with enterprise backing: Operate with the agility of a scaling DevOps company and the support of Freshworks’ global infrastructure
- Meaningful enterprise problems: Help large organizations reduce downtime, protect customer trust, and improve operational resilience
- Career growth: Influence strategy, mentor others, and grow as FireHydrant continues to scale within Freshworks
- Values-driven culture: Collaboration, transparency, empathy, and continuous improvement
- Freshworks offers comprehensive benefits including medical, dental, vision, disability and life insurance, equity and ESPP, flexible PTO, flexible spending accounts, commuter benefits, wellness programs, and adoption and parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
