About The Position

Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading! The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company.

Requirements

  • 6+ years of SaaS experience
  • 3+ years selling into Financial institutions or contact centers/customer experience software
  • 3+ years of complex sales experience
  • A track record of consistently exceeding performance expectations.
  • Outstanding communication proficiency in phone, email, and other channels.
  • Ability to Navigate complex and intricate sales processes.
  • Proficiency in advanced sales methodologies such as MEDDIC or Command of the message

Responsibilities

  • Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion.
  • Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains.
  • Utilize a strategic, data-driven approach to guide clients toward innovative solutions.
  • Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact.
  • Leverage your negotiation skills to secure large contracts involving multiple stakeholders.
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