Enterprise Account Executive

ModulateSomerville, MA
$125,000 - $150,000Hybrid

About The Position

Modulate is the leader in conversational voice intelligence. We enable enterprises to deeply understand how people communicate and take timely action based on those insights. Our products help detect harm, prevent fraud, and build safer, more trusted online and real-world voice environments. We are building a Conversation Intelligence Platform — APIs, workflows, and applications that bring voice understanding to customers at enterprise scale. We’re looking for an Enterprise Account Executive to help bring our voice intelligence solutions to the Fortune 1000 & call centers. This role focuses on building relationships with executives, driving enterprise sales cycles, and helping shape the future of everything from call centers to voice chat in video games. You will play a key role in helping Modulate become a brand name primarily in call-centers. Build and grow Modulate’s pipeline of CCaaS & call center prospects. Become a trusted advisor to executives Close high-impact deals that scale Modulate across the industry Serve as a trusted advisor to companies navigating the new world of AI enabled fraud, impersonation, and theft.

Requirements

  • Experience selling AI products, transcription, deepfake detection, or CCaaS.
  • Experience selling into CCaaS or strong or other industries that align tightly with Modulate’s ICP.
  • Experience as a full-cycle AE. Ability to manage complex enterprise sales cycles and close strategic deals.
  • Track record of selling deals in the $750k–$5M ARR range (or similar enterprise sales experience).
  • Familiarity with sales tools such as Gong, HubSpot, AmpleMarket or LeadIQ.
  • Experience working in early-stage startups (Seed through Series B preferred). AE’s that are used to having large support teams won’t succeed here at this stage.
  • Strong communication, relationship-building, and strategic thinking skills.
  • Ability to self-source pipeline.

Nice To Haves

  • Existing relationships or network within CCaaS is strongly preferred.

Responsibilities

  • Manage the full sales cycle from discovery through contract close
  • Develop deep expertise in Modulate and clearly communicate its CCaaS and traditional call centers.
  • Identify and cultivate new prospects through research, industry networking, and conferences.
  • Build relationships with decision-makers and champions within accounts.
  • Support customers throughout their lifecycle and drive upsell and cross-sell opportunities
  • Collaborate with the VP of Sales and leadership team to refine sales processes, collateral, and strategy.
  • Travel periodically (typically 0–2 trips per month) to industry events and studio meetings
  • Become an expert in our service offerings most relevant to CCaaS.

Benefits

  • Competitive salary + equity
  • Full health, dental, and vision coverage
  • Flexible PTO, with a strong culture of taking it
  • Weekly team lunches with dietary accommodations
  • Hybrid work: core in-office days with flexible remote options
  • Regular leadership and industry learning sessions
  • Support for career development and continued learning
  • Up to 8 weeks work-from-anywhere policy
  • A deeply inclusive, human-centered culture
  • HSA, FSA, 15 holidays, professional growth resources
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