Enterprise Account Director

Indeed Flex•Austin, TX

12h•$120,000 - $146,000•Onsite

About The Position

We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring! The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionize the industry. After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful! Main Purpose As an Enterprise Account Director at Indeed Flex, you will be the primary architect of our ongoing strategic partnerships. You will manage a portfolio of existing client accounts and recent business wins, focusing on increasing revenue, driving profitability, and ensuring long-term retention. The purpose of this role is to act as a strategic advisor, helping our clients improve productivity, recruitment processes, and overall performance through our platform. You will identify new lines of business and manage key accounts in line with agreed-upon contracts and KPIs for Managed Service Provider (MSP) or Neutral Vendor contracts. This position is locates onsite in Austin, TX (at The Domain), five days per week, with the option to work from home on Thursdays.

Requirements

Minimum 3+ years in an Account Director or Program Manager role, with a strong preference for enterprise-level or multi-site operations.
Proven track record of independently winning and managing client contracts valued at $5M - $10M+.
Highly proficient with Salesforce (or similar CRM) and Google Workspace.
Experience using collaboration tools such as Miro, Outreach, Zoom, and Slack within a distributed workforce.
High level of technical acumen to quickly learn and utilize new software.
Strong ability to collect, interpret, and analyze data and statistics to drive consultative, trust-based relationships.
Exceptional interpersonal and communication skills, with the ability to influence stakeholders at all levels of an organization.

Nice To Haves

Direct experience in the Recruitment, Staffing, or RPO sectors is preferred. However, we highly value candidates with a strong background in SaaS (Software as a Service) account management, provided you can demonstrate an ability to apply those skills to a tech-enabled service environment.

Responsibilities

Strategic Planning: Define and execute a comprehensive account strategy to achieve short-term business objectives while securing long-term growth.
Executive Relationship Management: Establish and nurture executive-level relationships within assigned clients to promote the company’s value proposition and uncover sales opportunities.
Business Development: Drive repeat business through a deep understanding of client context, upselling, and cross-selling. Develop robust Business Cases and ROI analyses to support winning pitches.
Solution Delivery: Track and monitor the delivery of solutions, ensuring all milestones are met and internal resources are appropriately allocated to the account.
Internal Collaboration: Lead internal meetings to design recruitment and onboarding campaigns, report on sales activities, and implement new product features.
Leadership: Hire, train, coach, and lead a high-performing team of Senior Account Managers or Client Success Managers.