Enrollment Systems Specialist

Chubb • Chicago, IL

12d

About The Position

This position supports our internal sales channels (i.e. Chubb A&H), external
clients, and brokers to ensure the seamless implementation of Chubb’s voluntary
insurance products across multiple enrollment platforms. The successful
candidate will collaborate with internal teams and external partners to
configure client enrollments, ensuring compliance with underwriting guidelines,
product specifications, regulatory requirements and client-specific needs. They
will play a key role in developing a centralized benefits technology
relationship management model, driving efficient and scalable growth. Whilst,
ensuring consistent alignment and communication with all enrollment partners to
optimize the client experience and support business objectives.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb
provides commercial and personal property and casualty insurance, personal
accident and supplemental health insurance, reinsurance, and life insurance to a
diverse group of clients. The company is distinguished by its extensive product
and service offerings, broad distribution capabilities, exceptional financial
strength, underwriting excellence, superior claims handling expertise and local
operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with
all laws and regulations pertaining to it. Our policy is to provide employment,
training, compensation, promotion, and other conditions or opportunities of
employment, without regard to race, color, religious creed, sex, gender, gender
identity, gender expression, sexual orientation, marital status, national
origin, ancestry, mental and physical disability, medical condition, genetic
information, military and veteran status, age, and pregnancy or any other
characteristic protected by law. Performance and qualifications are the only
basis upon which we hire, assign, promote, compensate, develop and retain
employees. Chubb prohibits all unlawful discrimination, harassment and
retaliation against any individual who reports discrimination or harassment.

Responsibilities

• Support key external strategic partnerships with insurtech vendors, enrollment, and fulfillment firms, focusing on platform strategy and performance.
• Serve as the primary contact for sales, brokers, and enrollment system partners, overseeing the configuration and testing of the voluntary benefit enrollment systems.
• Ensure enrollment data files are accurately formatted, complete, and submitted promptly to internal and external parties/systems.
• Support and partner with internal relationship owners within the Chubb organization.
• Lead or participate in enhancements to the enrollment platform(s), including adding new product lines, updating enrollment file configurations and improving overall system functionality.
• Conduct peer reviews of custom-built cases to verify platform configuration alligns with underwriting offers and setup requirements.
• Collaborate with the internal finance team to maintain efficient billing process flows and coordinate with external partners to resolve any billing discrepancies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed