Enrollment Specialist - Broad Street

Trinity Health Corporation • Philadelphia, PA

51d

About The Position

The Enrollment Specialist plays a key role in introducing prospective participants and their families to the PACE (Program of All-Inclusive Care for the Elderly) model. This position supports the entire enrollment process, from initial referral to eligibility assessment, ensuring accurate documentation and seamless communication between participants and the interdisciplinary team. Broad Street is proud to be part of Trinity Health PACE, a nationally recognized program that helps older adults live independently while receiving comprehensive care. Our mission-driven team is committed to dignity, compassion, and service excellence in every interaction. Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Requirements

• Associate's degree with 2+ years in sales or marketing preferred (or equivalent experience).
• Valid driver's license, auto insurance, and reliable transportation required.
• Strong communication, interpersonal, and organizational skills.
• Proficiency in Microsoft Office and experience with CRM/EHR platforms.
• Ability to work independently and adapt to a dynamic work environment.

Responsibilities

• Serve as the first point of contact for new referrals.
• Educate prospective enrollees and families about the PACE program.
• Gather and input clinical, financial, and demographic data into CRM and Electronic Health Records.
• Coordinate all stages of the enrollment process, including scheduling assessments and assisting with Medicaid applications.
• Develop and maintain strong relationships with referral sources, families, and community partners.
• Represent the organization at community outreach events, health fairs, and informational sessions.

Benefits

• Day-1 Benefits (Low-cost medical, dental, and vision insurance plans).
• Opportunity to get paid daily - through DailyPay
• Paid holidays and generous Paid Time Off (PTO)
• Up to $4,000 in tuition reimbursement annually
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans.
• Impactful work improving the lives of seniors and their families.
• Collaborative, values-driven culture.
• Competitive compensation and benefits package.
• Training and career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees