Enrollment Specialist - Broad Street

Trinity Health • Pace, FL

14d

About The Position

The Enrollment Specialist plays a key role in introducing prospective participants and their families to the PACE (Program of All-Inclusive Care for the Elderly) model. This position supports the entire enrollment process, from initial referral to eligibility assessment, ensuring accurate documentation and seamless communication between participants and the interdisciplinary team.

Requirements

• Associate’s degree with 2+ years in sales or marketing preferred (or equivalent experience).
• Valid driver’s license, auto insurance, and reliable transportation required.
• Strong communication, interpersonal, and organizational skills.
• Proficiency in Microsoft Office and experience with CRM/EHR platforms.
• Ability to work independently and adapt to a dynamic work environment.

Responsibilities

• Serve as the first point of contact for new referrals.
• Educate prospective enrollees and families about the PACE program.
• Gather and input clinical, financial, and demographic data into CRM and Electronic Health Records.
• Coordinate all stages of the enrollment process, including scheduling assessments and assisting with Medicaid applications.
• Develop and maintain strong relationships with referral sources, families, and community partners.
• Represent the organization at community outreach events, health fairs, and informational sessions.

Benefits

• Day-1 Benefits (Low-cost medical, dental, and vision insurance plans).
• Opportunity to get paid daily – through DailyPay
• Paid holidays and generous Paid Time Off (PTO)
• Up to $4,000 in tuition reimbursement annually
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans.
• Impactful work improving the lives of seniors and their families.
• Collaborative, values-driven culture.
• Competitive compensation and benefits package.
• Training and career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees