Enrollment Specialist

HOPEWEST•Grand Junction, CO

26d•$24 - $27

About The Position

At HopeWest, we hold strong core values that are followed internally with staff as well as in the daily care of our patients & their loved ones. Employees of HopeWest are ambassadors that help continue our strong reputation in the communities we serve. If you want to feel honor and pride in the work that you do, while supporting a meaningful mission, come join our HopeWest Team! The Enrollment Specialist is responsible for: Providing program information to potential participants and caregivers, referring individuals to other appropriate resources as indicated. Acts as primary program liaison for the prospective participant throughout the duration of the enrollment process. Coordinate with stakeholders to complete enrollment into the program, working specifically with the Eligibility Specialist to obtain, as appropriate, Medicaid eligibility. Collaborates closely with the Interdisciplinary Team (IDT), facilitating the initial assessment process for a streamlined enrollment and gentle hand off to the IDT What is PACE? PACE or Program of All-inclusive Care for the Elderly is a federal and state funded program that provides comprehensive, coordinated, and proactive whole-person care to help maintain and improve seniors' health so they can live safely in their homes. There are 180 PACE programs, serving more than 80,700 participants in 33 states. The number of people aged 55+ is increasing in Grand Junction, CO and the demand for eldercare professionals is on the rise.

Requirements

Minimum of 2 years of experience in marketing or sales in healthcare, insurance, case management or similar environment.
Valid Colorado driver’s license, adequate automobile insurance, and unlimited access to reliable transportation maintained throughout employment.
Computer proficiency in Microsoft products (Word, Excel, and Outlook).
Effectively and respectfully communicate both verbally and in writing in a multitude of situations and settings, including highly emotional interactions and with people from various backgrounds.
Effectively work with and build relationships with others.
Ability to communicate the PACE program and services and associated regulations by staying current on all state and federal requirements.
Maintains a working knowledge of other HopeWest programs and services.
Maintain thorough understanding of state and federal regulations regarding enrollment requirements, including necessary eligibility determination and specific documentation.
Maintains knowledge of other HopeWest programming and applicable federal/state regulatory requirements.

Nice To Haves

Bachelor’s Degree preferred.
Bilingual preferred.
Experience working with older adults who have cognitive impairment/memory loss preferred.

Responsibilities

Providing program information to potential participants and caregivers, referring individuals to other appropriate resources as indicated.
Acts as primary program liaison for the prospective participant throughout the duration of the enrollment process.
Coordinate with stakeholders to complete enrollment into the program, working specifically with the Eligibility Specialist to obtain, as appropriate, Medicaid eligibility.
Collaborates closely with the Interdisciplinary Team (IDT), facilitating the initial assessment process for a streamlined enrollment and gentle hand off to the IDT

Benefits

Competitive pay structure starting at $24.40-$27.00 per hour, depending on experience.
UMR Health, Delta Dental, and VSP Vision insurance effective the month following start date.
Immediately start accruing PTO and medical leave.
Colorado Family and Medical Leave Insurance (FAMLI) program.
15% discount at Spoons Bistro & Bakery, and Heirlooms locations.
Up to 3% match on 403B retirement.
Employer paid life insurance and Employee Assistance Program.
Tuition reimbursement program.

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