Enrollment Services Advisor II

University of Texas at Dallas • Richardson, TX

60d • Hybrid

About The Position

Are you interested in helping students achieve their goal of a college education? Do you enjoy traveling, and meeting and interacting with new people? Admission Counselors play a vital role in the recruitment of undergraduate candidates by connecting with, supporting, and advising prospective students. If you are you looking for a rewarding and challenging opportunity in higher education that provides a supportive team environment and a comprehensive benefits package with employee tuition benefits, apply now to join our team! The Enrollment Services Advisor II supports the Office of Admissions in the strategic growth of the high-caliber undergraduate student population at UT Dallas. As a primary point of contact, the position guides prospective first-time in college students, transfer students, and their families throughout the admission process, and builds strong relationships with various stakeholders to achieve recruitment goals for the department and to fulfill the mission of UT Dallas' Strategic Enrollment Plan.

Requirements

• Bachelor's degree and one (1) year of experience in college admissions, student advising, student recruitment, or related field.
• Exceptional presentation and public-speaking skills
• Strong written and verbal communication skills as well as active listening and interpersonal skills
• Proficient in Microsoft Office Suite with the ability to learn new software
• Excellent organization, time management, and prioritization skills to manage several tasks at a time
• Detail-oriented with the ability to analyze and interpret data to make informed-data driven decisions
• Strong reasoning skills with the capacity to identify potential issues and investigate possible solutions
• Ability to work effectively in a team environment, take direction, and follow instructions

Responsibilities

• Increase the number of qualified enrolled students by extensively communicating with and servicing a dynamic population of prospects, applicants, and admitted students.
• Represent UT Dallas through attendance at high school college fairs, transfer fairs, and community engagement events; present information sessions to small and large groups within the community and UT Dallas.
• Maintain knowledge of UT Dallas as a whole to provide students and families with accurate and up-to-date information; disseminate information related to admission, scholarship, and financial aid to prospective undergraduate students in an ethical manner while ensuring confidentiality and FERPA compliance.
• Stay well-informed on federal, state, and institutional policies and procedures as well as University degrees, majors, programs, research, and admission requirements; stay abreast of industry trends.
• Apply strategies to work successfully with student groups from a variety of backgrounds.
• Advise prospective transfer students on credit transfer and articulation, and the application process.
• Work with Assistant Director to develop and maintain recruitment plan for assigned territory by collecting and analyzing data.
• Actively and frequently travel within assigned territory throughout the year to recruit and disseminate information about UT Dallas and the admission process. This position REQUIRES extensive travel, including evening, extended overnight, and weekend travel.
• Coordinate travel assignments and schedules while maintaining complete and accurate expense records.
• Plan, coordinate, and schedule activities while monitoring existing projects; proactively organize workshops, presentations, virtual events, and table visits at various schools and community organizations to increase visibility of UT Dallas.
• Cultivate relationships with high school counselors, school representatives, and community college partners.
• Provide exemplary customer service to the public as well as internal departmental and other UT Dallas community constituents via phone, e-mail, CRM systems, and in-person counseling, responding to inquiries within 24 hours.
• Work with team members to create and implement recruitment strategies that support department and institutional goals.
• Actively participate in University and department events on Richardson campus.
• Attend and contribute to all assigned trainings, meetings, and events.
• Evaluate credentials utilizing holistic review approaches for freshman and transfer applicants.
• Participate in admission committees to recommend admission decisions for applicants.

Benefits

• Medical with prescription drug coverage (100% paid for full-time employees), dental, and vision insurance plans
• Life, AD&D, and disability insurance plans
• Flexible spending accounts
• Paid time off and holidays
• Retirement plans
• Employee tuition assistance
• Professional development and training opportunities
• Employee wellness and employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Number of Employees: 1,001-5,000 employees