Enrollment Retention Advisor (HEP)

Central Washington University•Yakima, WA

56d•$41,184 - $57,658•Onsite

About The Position

Central Washington University is recruiting a Enrollment and Retention Advisor (High School Equivalency Program) to join our High School Equivalency Program team in Yakima, Washington. This role is an important member of our team as they enhance for the University. The role is a campus-based position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $41,184 - $57,658 annually plus the awesome CWU benefits. Who we are: We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams. Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You'll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing, health services, police and public safety for the campus population of ~10,000 students. Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year. In addition, for seven out of eight years, CWU was a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. RentCafe has also named CWU #13 of the Top 20 Best College Towns in the U.S. in 2025. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus. Tour our campus in Ellensburg here. www.youtube.com/watch?v=HjdhOegDa9A What we offer: Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more: Benefits, Perks, and Leave and Total Rewards Calculator. The Role: The Enrollment and Retention Advisor will adhere to and be guided by the High School Equivalency Program's (HEP) grant goals by recruiting eligible migrant and seasonal farmworker students through personal/professional contacts, referrals, printed bilingual materials, radio advertisement and other. The Enrollment and Retention Advisor will also provide specialized advising in career placement, vocational training, and/or postsecondary education to meet grant's recruitment and placement goals. High School Equivalency Program employees directly affect the vision, mission, and values of Central Washington University by creating and promoting a welcoming environment where students, faculty, and staff feel supported and by promoting access and opportunity for all students. All employees are expected to uphold and contribute to CWU's vision, mission, and values, fostering a culture of student success and institutional excellence.

Requirements

Bachelor's Degree
Bilingual/Bi-literate in English and Spanish
Two years of experience working with underrepresented and diverse populations, specifically migrant/seasonal farmworkers
Experience in program outreach, collaboration and as liaison to community social service agencies
Experience in advising related to student intervention/retention efforts
Valid Driver's license, proof of insurance and reliable transportation
Demonstrated ability and/or experience working collaboratively with students and/or colleagues to foster a supportive and effective learning and work environment
OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position

Nice To Haves

Professional experience with academic planning and career development support/placement
Experience in student service tracking, documentation, and report writing
Life experiences that demonstrate an ability to contribute to CWU's vision, mission, and values
Demonstrated participation in programs designed to promote student success
Potential to mentor and educate students who will serve diverse populations

Responsibilities

Supervises and coordinates all tasks and projects related to recruitment.
Coordinates outreach and recruitment including developing marketing materials and conducting direct recruitment campaigns.
Assists HEP Program Director in conducting annual enrollment projections; facilitates enrollment plans to meet annual enrollment and GED completion goals.
Coordinates obtaining of recruitment materials through approved vendors.
Coordinates educational and cultural events for eligible students.
Creates program awareness via presentations and disseminating program information/flyers to local school districts, communities, publications/radio/television media and outside organizations/non-profit agencies.
Participates in maintaining cooperative/partnership agreements, including referral agents within Yakima County area; maintains collaborative relationships with Central Washington region service area migrant programs, school districts, DSHS, Employment Security, Workforce Investment Act, business/employer community and other agencies.
Ensures eligibility of prospective students; conducts quarterly student record audits/reports.
Independently evaluates the student application, academic records and work histories of prospective students, conducts interviews/staffing, and makes decisions regarding acceptance into the program (based on U.S.DOE eligibility criteria).
Serves as designated advisor for all program participants; participates in identifying, intervening and providing direct academic and support resources to at-risk student population.
Provides general advising concerning the program admission process, program services, and post-secondary opportunities.
Facilitates career development/planning, placement services and, internships, and employment skills enhancement project, including educational/career cooperative relationships.
Participates in assessment/testing screening, academic interventions and individual education planning and goal setting; assists Director in development of assessments, questionnaires and procedures for measuring the effectiveness of curriculum and instruction, including assessments and evaluations.
Attends staff, administrative, partnership, semi-annual board and other program related meetings.
Attends local/state educational and community committees/taskforces.
Conducts quarterly, mid-year and annual reports.
Perform other duties as assigned.