Enrollment Retention Advisor (HEP/MASA)

Central Washington University•Yakima, WA

61d•$41,184 - $57,658•Onsite

About The Position

Central Washington University is recruiting an Enrollment Retention Advisor for HEP/MASA (High School Equivalency Program / Migrant Academics Services Academy) to join our High School Equivalency Program team in Yakima, Washington. This role is an important member of our team as they enhance the vision for the University. The role is a campus-based position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $41,184 - $46,675 annually plus the awesome CWU benefits. Who we are: We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams. Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You'll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing, health services, police and public safety for the campus population of ~10,000 students. Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year. In addition, for the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. RentCafe has also named CWU #13 of the Top 20 Best College Towns in the U.S. in 2025. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus. Tour our campus in Ellensburg here. www.youtube.com/watch?v=HjdhOegDa9A What we offer: Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more: Benefits, Perks, and Leave and Total Rewards Calculator. The Role: This position will adhere to the Migrant Academics Services Academy (MASA) program's goals by recruiting eligible migrant Out of School Youth (OSY). This position will also provide specialized advising related to retention, career exploration, placement, vocational training, and/or postsecondary education to meet grants recruitment and placement goals. The Enrollment Retention Advisor directly affects the vision, mission, and values of Central Washington University by creating and promoting a welcoming environment where students, faculty, and staff feel supported and by promoting access to resources and opportunity for all students. All employees are expected to uphold and contribute to CWU's vision, mission, and values, fostering a culture of student success and institutional excellence.

Requirements

Bachelor's Degree.
Two years' experience working with underrepresented and diverse populations, specifically migrant OSY.
Experience in program outreach, collaboration and working with community social service agencies.
Experience in education with demonstrated experience in student intervention/retention advising.
Valid Driver's license, proof of insurance and reliable transportation.
Bilingual/Biliterate in English and Spanish.
Demonstrated willingness and/or experience working with students and/or co-workers from a wide range of abilities, backgrounds and experiences.
OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position.

Nice To Haves

Professional experience with academic planning and career development support/placement.
Experience in student individualized case management.
Experience in student service tracking, documentation, and report writing.
Life experiences that demonstrate an ability to contribute to CWU's commitment to student success.
Demonstrated participation in programs designed to promote student success.

Responsibilities

Designated advisor for all program participants; participates in identifying, intervening and providing direct academic and support resources to at-risk student population; also develops reports for retention committee.
Provides general program application advising concerning the program admission process, program services, and post-secondary opportunities.
Facilitates student career development/planning, placement services and volunteer opportunities, internships, and employment skills development project, including educational/career cooperative relationships.
Coordinates educational and cultural events for students in collaboration with program assistant.
Coordinates MASA outreach and recruitment; manages recruitment campaign; assists director in conducting annual enrollment projections, facilitates enrollment plans to meet annual enrollment and pre-GED completion goals.
Coordinates recruitment with state and local MEP offices.
Creates program awareness via presentations and disseminating program information/flyers to local school MEP advocates, recruiters and OSY specialists.
Participates in maintaining cooperative/partnership agreements, including referral agents in Washington state, mainly in the Yakima area; maintains collaborative relationships with Central Washington Region service area migrant programs, school districts, DSHS, Employment Security, Workforce Investment Act, business/employer community and other outside agencies.
Ensures eligibility of prospective students and conducts quarterly student record audits/reports.
Independently evaluates the student application, academic records and work histories of prospective students, conducts interviews/staffing, and makes decisions regarding acceptance into the program (based on MEP eligibility criteria).
Participates in instructional committees on assessment/testing screening, academic interventions and individual education planning and goal setting; assists director in development of assessments, questionnaires and procedures for measuring the effectiveness of curriculum and instruction, including curriculum and instructional evaluations.
Attends staff, administrative, partnership, semi-annual board and other program related meetings.
Represents program on behalf of director on local/state educational and community committees/taskforces.
Completes quarterly, mid-year and annual reports.
Perform other duties as assigned.