Enrollment Representative - Intake

Orsini HealthcareElk Grove Village, IL
Hybrid

About The Position

Every role at Orsini moves a patient closer to life-changing therapy. Orsini partners with biopharma innovators, healthcare providers, and payers to make access simple, compassionate, and reliable, ensuring no patient is left behind. Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, Orsini works with biopharma, providers, and payors to ensure No Patient is Left Behind™. The company's mission is to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through an integrated portfolio of services, Orsini seeks to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care. This position will be responsible for the data-entry of new enrollments, locating any and all lines of eligibility for the patients, resolving rejected pharmacy claims, and documentation of the steps taken in the enrollment process for each enrollment.

Requirements

  • 1+ years of experience in pharmacy related data entry.
  • 1+ years of submitting pharmacy claims and resolving rejections.
  • Knowledge medical insurance.
  • Pharmacy Technician License.
  • Able to multitask.
  • Able to work well in a fast-paced working environment.
  • Attention to detail.
  • Excellent written and verbal communication skills.
  • Candidate must be able to type 40 WPM and maintain accuracy.

Nice To Haves

  • National Technician Certification, preferred.

Responsibilities

  • Enter patient enrollment information into pharmacy operation systems.
  • Submit eligibility requests in available portals to find insurance coverage information for new enrollments.
  • Troubleshoot pharmacy claims and resolve the rejections for both new and refill patients.
  • Document all findings in our operating system(s).
  • Partner with the other teams in Admissions and within the pharmacy and any other business partners to expedite the referral process.
  • Other related duties as assigned.

Benefits

  • Medical Coverage
  • Dental, and Vision Coverage
  • 401(k) with employer match
  • Accident and Critical Illness coverage
  • Company-paid life insurance options
  • Generous PTO, paid holidays, and floating holidays
  • Tuition reimbursement program.
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