Enrollment Representative - Intake

Orsini HealthcareElk Grove Village, IL
$21 - $21Hybrid

About The Position

Every role at Orsini moves a patient closer to life-changing therapy. We partner with biopharma innovators, healthcare providers, and payers to make access simple, compassionate, and reliable - so no patient is left behind. Make your next role matter. Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™. Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™. At the heart of our company culture, the Orsini LIVE IT Core Values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work.

Requirements

  • 1+ years of experience in pharmacy related data entry.
  • 1+ years of submitting pharmacy claims and resolving rejections.
  • Knowledge medical insurance.
  • Pharmacy Technician License.
  • Able to multitask.
  • Able to work well in a fast-paced working environment.
  • Attention to detail.
  • Excellent written and verbal communication skills.
  • Candidate must be able to type 40 WPM and maintain accuracy.

Nice To Haves

  • National Technician Certification, preferred.

Responsibilities

  • Enter patient enrollment information into pharmacy operation systems.
  • Submit eligibility requests in available portals to find insurance coverage information for new enrollments.
  • Troubleshoot pharmacy claims and resolve the rejections for both new and refill patients.
  • Document all findings in our operating system(s).
  • Partner with the other teams in Admissions and within the pharmacy and any other business partners to expedite the referral process.
  • Other related duties as assigned.

Benefits

  • Medical Coverage, Dental, and Vision Coverage
  • 401(k) with employer match
  • Accident and Critical Illness coverage
  • Company-paid life insurance options
  • Generous PTO, paid holidays, and floating holidays
  • Tuition reimbursement program.
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