Enrollment Operations Associate

CampusAustin, TX
2d$50,000 - $6,000Hybrid

About The Position

We are seeking an Enrollment Operations Associate to support the Enrollment Operations Manager in executing daily operational tasks. This role requires a detail-oriented and highly organized individual who is comfortable working with data, documents, and cross-functional teams to ensure the efficiency of enrollment operations.

Requirements

  • Bachelor’s degree preferred, or equivalent professional/administrative experience.
  • 1–2 years of experience in higher education, operations, or administrative support preferred.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple tasks and meet deadlines.
  • Effective written and verbal communication skills.
  • Comfortable working collaboratively and taking direction while being proactive in problem-solving.

Nice To Haves

  • Familiarity with Salesforce or similar CRM/database platforms is a plus.

Responsibilities

  • Assist with Salesforce uploads and data entry, ensuring accuracy and completeness of records.
  • Conduct routine checks of student records and flag discrepancies for resolution.
  • Review and verify student documents for accuracy and compliance.
  • Provide support in tracking Enrollment Agreements and follow up to ensure timely completion.
  • Update student statuses across platforms under the guidance of the Enrollment Operations Manager.
  • Monitor shared admissions and registrar inboxes, routing requests and drafting responses as needed.
  • Track Admissions Counselor requests in Salesforce and escalate unresolved items.
  • Prepare meeting materials, agendas, and reports for Enrollment Operations leadership.
  • Assist in coordinating admissions webinars and student events, managing logistics and communication.
  • Support operational preparations for new student cohort launches.
  • Provide administrative support on special projects from senior leadership.

Benefits

  • A compensation package that includes a base salary ($50,000-6000) + equity grant
  • Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary will be localized.
  • Medical, dental, and vision insurance
  • 401(k) match
  • Fertility benefits via Carrot
  • Flexible Time Away + paid holidays
  • Hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)
  • Social events - happy hours, birthday celebrations, holiday parties, & more!
  • Opportunity to make an impact – you’ll be an integral player in bringing our vision to life
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