Enrollment Manager

Cengage Learning•Ohio, IL

60d•$67,000 - $107,200

About The Position

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. Become an Enrollment Manager with Our Team At Cengage, we embrace the energy and happiness of learning. As an Enrollment Manager, you will be instrumental in guiding students towards their educational goals. Join a team committed to innovation and positively influencing learners' lives.

Requirements

Bachelor's degree or equivalent experience is preferred.
4+ years of consultative sales experience required, preferably in education.
Minimum of 3 years management experience preferred.
3+ years of sales and/or management experience in an inside sales or similar environment.
Computer savvy.
Experienced problem-solver and dedicated troubleshooter, specializing in customer issues.
Ability to work beyond conventional business hours to complete assignments as required.

Responsibilities

Ensure Enrollment team meets/exceeds all assigned revenue and enrollment objectives.
Ensure strict adherence to the designated enrollment process, including measurement, tracking, reporting, and mentoring.
Identify improvements in the enrollment process to improve efficiency and provide better services to generate incremental revenue.
Hire, mentor, and lead all aspects of a team of Enrollment Representatives.
Get results in a collaborative and positive working environment.
Complete staff assessments and performance reviews.
Generate student enrollment by advising prospective students on how the school can meet their educational and career needs.
Ensure the highest quality student experience from an individual's first contact with the school through their initial enrollment.
Work collaboratively with other department leaders to develop effective and efficient processes across ed2go departments.
Develop and manage relationships with vendors outside of Cengage where necessary.