Enrollment Counselor

The Community Solution Education System • Pasadena, CA

1d • $24 • Onsite

About The Position

The Enrollment Counselor supports all recruitment, admissions, and advising efforts at Pacific Oaks College. This position plays a critical role in guiding prospective and admitted students through the enrollment process by providing accurate information, responsive communication, and individualized support. The Enrollment Counselor contributes to enrollment goals through outreach, follow-up, and campus engagement activities.

Requirements

• Bachelor’s degree or three (3) to four (4) years of relevant experience in admissions, recruitment, or enrollment.
• Strong communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

• One (1) year of college admissions, non-traditional higher education recruitment, or sales experience.’
• Experience working with non-traditional or adult learners.
• Familiarity with CRM or admissions systems.

Responsibilities

• Provide excellent customer service to prospective students throughout the admissions process.
• Counsel prospective students on admissions requirements, academic programs, and financial aid options.
• Conduct outreach and follow-up via phone, email, and written correspondence.
• Meet individual and team enrollment goals.
• Coordinate information sessions and recruitment events.
• Maintain accurate admissions records in Salesforce and Campus Vue.

Benefits

• generous paid time-off
• medical and dental coverage
• company-paid life and disability insurance
• retirement plan with employer contribution
• multiple flexible spending accounts (FSA)
• tuition reimbursement
• professional development
• regular employee appreciation events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level