Enrollment Coordinator

United Methodist Retirement Communities • Ypsilanti, MI

1d

About The Position

The Enrollment Coordinator manages incoming referrals, screens potential participants for PACE eligibility, and guides them through the full enrollment process. This role assists with Medicaid/Medicare applications, works closely with internal teams and state agencies, and ensures all regulatory requirements are met. The Enrollment Coordinator also supports quality improvement efforts and participates in community outreach to enhance program awareness and participant experience.

Requirements

• Current, valid driver’s license with proper auto insurance.
• Minimum of 1 year of experience working with frail, elderly, or long-term care populations.
• Current CPR certification (or ability to obtain within 6 months of hire).

Nice To Haves

• Education or training in geriatrics.
• Bachelor’s degree in a health-related field.
• Licensed or Limited Licensed Social Worker (LLSW) or Licensed Practical Nurse (LPN).
• Minimum of 2 years of experience in outreach, intake, or care management in a healthcare setting.

Responsibilities

• Manage referrals and screen potential participants for PACE eligibility through phone assessments and home visits.
• Guide participants and caregivers through the enrollment process, including education on eligibility requirements.
• Assist with Medicaid and Medicare applications, redeterminations, and troubleshoot barriers to benefits.
• Collect, verify, and submit required documentation to state agencies, maintaining accurate participant records.
• Coordinate with the Interdisciplinary Team (IDT) and external agencies to ensure timely enrollment and care planning.
• Participate in quality improvement initiatives to streamline processes and enhance participant experience.

Benefits

• Career Growth & Development – Advance your career with tuition assistance and school scholarships up to $3,000 per semester.
• Wellness Program & Reimbursement – Prioritize your health and well-being, reimbursed 120 a year!
• Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
• Retirement Savings Plan – Secure your future with employer contributions.
• Generous 6 weeks of Flexible time off per year—plus paid holidays on top of that.
• Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!
• Mileage Reimbursement – Offered for work-related travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees