Enrollment Bursar Coordinator
About The Position
Along with the CUNY Title Overview and reporting to the Associate Bursar, the Enrollment Bursar Coordinator will be responsible for the following tasks: + Communicate with current students on a daily basis via multiple modes, answering all inquiries regarding tuition and fees, including e-bills. + Verify and review enrollment and disbursement of Financial Aid, and tuition accounts for all current and incoming students + Review reports to identify delinquent accounts and generate notices utilizing letter, email and/or robocalls. + Liaise with collection agencies, and prepare files to be sent over for processing + Serve as the primary liaison on all student delinquent accounts responding to inquiries, adding and removing stops to accounts as needed. + Process and maintain all stop payment and fraudulent check claims. + Process all FLNP loans for Hunter College Nursing majors, maintaining communication with servicers and students on loan disbursement dates, statues and more. + Assist students with arranging acceptable payments plans, checking payment status, sending reminder notices and monitoring bursar indicators
Requirements
- Bachelor's Degree required.
- Prior Accounts Receivable or Accounts Payable experience
- Good analytical skills
- Excellent time management and organizational skills
- Strong communications skills
- Attention to detail
- Working knowledge and proficiency in excel
Responsibilities
- Communicate with current students on a daily basis via multiple modes, answering all inquiries regarding tuition and fees, including e-bills.
- Verify and review enrollment and disbursement of Financial Aid, and tuition accounts for all current and incoming students
- Review reports to identify delinquent accounts and generate notices utilizing letter, email and/or robocalls.
- Liaise with collection agencies, and prepare files to be sent over for processing
- Serve as the primary liaison on all student delinquent accounts responding to inquiries, adding and removing stops to accounts as needed.
- Process and maintain all stop payment and fraudulent check claims.
- Process all FLNP loans for Hunter College Nursing majors, maintaining communication with servicers and students on loan disbursement dates, statues and more.
- Assist students with arranging acceptable payments plans, checking payment status, sending reminder notices and monitoring bursar indicators
Benefits
- CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development.
- We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.
- Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Educational Services
Number of Employees
1,001-5,000 employees
