About The Position

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. This role involves managing and processing enrollment applications for KelseyCare Advantage across different health plan options.

Requirements

  • High School diploma or GED from an accredited program
  • 1+ years Healthcare Industry or 6+ months experience working in KelseyCare Advantage Sales

Nice To Haves

  • Some college or technical school
  • 1+ years background in enrollment and/or reconciliation
  • Experience in Customer Service in Healthcare Industry
  • Experience with CMS and/or
  • Knowledge Medicare Advantage enrollment process

Responsibilities

  • Handling calls from members, clinics, or health plan reps to sort out any eligibility queries, as well as making calls to confirm members' enrollment status
  • Analyzing eligibility documents, using a variety of system applications and databases to process files, addressing eligibility edits, and keeping the enrollment system data updated for over 100,000+ managed care members
  • Updating member eligibility, supporting the processing of data files from employer group health plans, managing enrollments, handling necessary member communications, and helping with system testing

Benefits

  • comprehensive benefits package
  • incentive and recognition programs
  • equity stock purchase
  • 401k contribution

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Insurance Carriers and Related Activities

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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