Engineering Technical Sales

Alstom•New Castle, DE

50d•Remote

About The Position

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signaling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Engineering Technical Sales person that we are looking for in New Castle, DE? (This role may also be 100% remote or based in Pittsburgh, PA, Naperville, IL, or Philadelphia, PA) The Sales Engineer plays a key role in driving aftermarket service success by supporting sales and delivery across parts, component repair and overhaul (CRO), and vehicle-level aftermarket solutions. This role partners closely with the TSSSA Product Manager and other stakeholders to provide technical consultation, customer engagement, and sales enablement across key market areas. Acting as a bridge between Engineering and Sales, the Solutions Engineer ensures customer requirements are translated into effective technical solutions that evolve with operational and market demands. This includes supporting proposals, presentations, and product knowledge management, while collaborating with cross-functional teams to enhance customer satisfaction and business growth.

Requirements

Bachelor's degree in Engineering (Mechanical, Electrical, or Industrial) or a related technical field. Equivalent experience in within the transportation or rail industry will also be considered
Minimum 3 years of experience in the transportation sector, preferably in the rail industry
Minimum 2 years in a technical sales, solutions engineering, or customer-facing technical role
Must be authorized to work in the United States without corporate sponsorship
Excellent communication and presentation skills
Strong time management and planning abilities
Ability to quickly develop a deep understanding of Alstom's service capabilities and effectively apply that knowledge to identify and propose customer-focused solutions
Knowledge of key customers and market trends in the rail industry
Effective interpersonal and teamwork skills
Possesses an understanding of the sales process using sales techniques as evidenced by good customer relationships
Ability to leverage internal resources to meet customer and organizational needs

Responsibilities

Deliver accurate and timely specification interpretation, quotation support, planning, and technical support for aftermarket services
Collaborate with the TSSSA Product Manager and Sales team to develop tailored solutions for aftermarket offerings
Participate in bid calls, presentations, and customer quotations using company pricing and delivery guidelines
Develop and maintain engineering sales decks and marketing materials related to Services Engineering
Coordinate with and hold accountable internal stakeholders to resolve customer issues efficiently, ensuring timely resolution and high customer satisfaction
Support the development of sales strategies and materials that enhance customer understanding of Alstom's aftermarket portfolio
Participate in customer-facing "Walk the Train" activities by riding and inspecting railcars to assess equipment condition, operational practices, and customer pain points
Translate real-world railcar insights into actionable recommendations that align with customer goals and drive business growth
Leverage field observations to identify solution opportunities, inform proposal development, and strengthen customer relationships through proactive, insight-driven engagement
Serve as a technical liaison between field operations, engineering, and sales teams to ensure proposals are grounded in firsthand customer experience and aligned with Alstom's capabilities
Ensure proposed solutions comply with industry safety standards and regulatory requirements; stay informed on evolving rail regulations and technologies