Engineering & System Coordinator

AccorHotel•Austin, TX

About The Position

Answering the phone in the engineering department Contacting vendors and scheduling service calls Process vendor invoices Ordering materials and issuing purchase orders Maintain office supplies Maintain inventory par levels of spare parts Monitor the building management system daily Work closely with events to create Schedules with the building management system Monitoring, daily service tickets and radio calls Consistently offer professional, friendly and engaging service Maintain complete knowledge of and comply with all departmental policies/service procedures/standards Handle Guest concerns and react quickly, logging and notifying the proper engineers Actively participate in daily briefings, safety meetings, and department meetings Ensure staff is informed daily about priorities in their section Follow departmental policies and procedures Report necessary maintenance items Follow all safety and sanitation policies Other duties as assigned

Requirements

Proficient in English (verbal & written) essential
Proficient in Microsoft outlook, word, excel, and power point.
Able to communicate effectively to staff
Proven training skills
Strong organizational and communication skills
Ability to evaluate and select among alternative courses of action quickly and accurately
Work well in stressful, high-pressure situations
Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest
Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision
Constant standing and walking throughout shift
Occasional lifting and carrying up to 30 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending stairs and ramps
High school diploma or equivalent preferred
Minimum 2 to 5 years’ experience in a clerical capacity, hotel Engineering environment preferred.

Nice To Haves

Experience with a building management system a plus.
Experience with hospitality computer systems a plus.
Experience with hotel Property Management System an asset

Responsibilities

Answering the phone in the engineering department
Contacting vendors and scheduling service calls
Process vendor invoices
Ordering materials and issuing purchase orders
Maintain office supplies
Maintain inventory par levels of spare parts
Monitor the building management system daily
Work closely with events to create Schedules with the building management system
Monitoring, daily service tickets and radio calls
Consistently offer professional, friendly and engaging service
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
Handle Guest concerns and react quickly, logging and notifying the proper engineers
Actively participate in daily briefings, safety meetings, and department meetings
Ensure staff is informed daily about priorities in their section
Follow departmental policies and procedures
Report necessary maintenance items
Follow all safety and sanitation policies
Other duties as assigned