Engineering Support Technician

Western Digital • Fremont, CA

5d

About The Position

We are seeking a highly skilled and motivated Equipment Engineering support technician to support Vacuum process equipment; Ion Beam Etch (IBE) and Ion Beam Deposition (IBD) in a high-volume wafer manufacturing environment. This role is critical to ensuring equipment reliability, process capability, and operational efficiency within a Class 100 cleanroom.

Requirements

• Must have excellent mechanical and electrical aptitude.
• Min 3 Years’ Experience in Vacuum Technologies.
• Strong hands-on experience in:
• IBE/IBD systems and vacuum technology
• RF tuning and leak testing
• SPC and equipment performance metrics
• Endpoint detection tools (e.g., Hiden SEM, JA Wollam Ellipsometer, Mass Spectrometry)
• Brooks wafer handlers (MAG7, VTR5, Aligners, VCE6)
• Proficient in reading schematics, machine diagrams, and using diagnostic tools (DVM meters, oscilloscopes)
• Skilled in computer hardware/software troubleshooting to component level
• Familiarity with PLC and control systems
• Excellent mechanical and electrical troubleshooting skills (AC, DC, RF)
• Strong communication and documentation skills
• Self-motivated, team-oriented, and capable of working with minimal supervision

Nice To Haves

• Experience in high-volume manufacturing, especially magnetic recording head wafer processing
• Graduate of a technical program (Electronics, Mechanical, Electrical, or Electro-mechanical preferred)
• Knowledge of Ion Beam Etching and Deposition principles
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Ability to lead audits and implement procedural improvements

Responsibilities

• Serve as the primary technical owner for IBE/IBD tools, supporting both Equipment Engineering and Maintenance teams.
• Collaborate cross-functionally with Process Engineering, Maintenance, and vendors to drive equipment performance improvements.
• Define, monitor, and enhance:
• Preventive Maintenance (PM) procedures
• SPC parameters and tool health metrics
• Spare parts inventory and BOM
• Lead root cause analysis and corrective actions for equipment-related wafer scrap.
• Provide hands-on troubleshooting and technical support during tool escalations.
• Conduct tool health audits and communicate findings regularly.
• Train and certify maintenance technicians in advanced troubleshooting and best practices.
• Support and lead Continuous Improvement Projects (CIPs) focused on reliability, cost reduction, and uptime.
• Occasionally assist maintenance during manpower shortages and flex hours to support off-shift operations.

Benefits

• paid vacation time
• paid sick leave
• medical/dental/vision insurance
• life, accident and disability insurance
• tax-advantaged flexible spending and health savings accounts
• employee assistance program
• other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
• tuition reimbursement
• transit
• the Applause Program
• employee stock purchase plan
• the Western Digital Savings 401(k) Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees