Engineering Support Technician

Western Digital•Fremont, CA

4h•Onsite

About The Position

We are seeking a highly skilled and motivated Equipment Engineering support technician to support Vacuum process equipment; Ion Beam Etch (IBE) and Ion Beam Deposition (IBD) in a high-volume wafer manufacturing environment. This role is critical to ensuring equipment reliability, process capability, and operational efficiency within a Class 100 cleanroom. ESSENTIAL DUTIES AND RESPONSIBILITIES: Serve as the primary technical owner for IBE/IBD tools, supporting both Equipment Engineering and Maintenance teams. Collaborate cross-functionally with Process Engineering, Maintenance, and vendors to drive equipment performance improvements. Define, monitor, and enhance: Preventive Maintenance (PM) procedures SPC parameters and tool health metrics Spare parts inventory and BOM Lead root cause analysis and corrective actions for equipment-related wafer scrap. Provide hands-on troubleshooting and technical support during tool escalations. Conduct tool health audits and communicate findings regularly. Train and certify maintenance technicians in advanced troubleshooting and best practices. Support and lead Continuous Improvement Projects (CIPs) focused on reliability, cost reduction, and uptime. Occasionally assist maintenance during manpower shortages and flex hours to support off-shift operations.

Requirements

Must have excellent mechanical and electrical aptitude.
Relevant xperience in Vacuum Technologies.
Strong hands-on experience in:
IBE/IBD systems and vacuum technology
RF tuning and leak testing
SPC and equipment performance metrics
Endpoint detection tools (e.g., Hiden SEM, JA Wollam Ellipsometer, Mass Spectrometry)
Brooks wafer handlers (MAG7, VTR5, Aligners, VCE6)
Proficient in reading schematics, machine diagrams, and using diagnostic tools (DVM meters, oscilloscopes)
Skilled in computer hardware/software troubleshooting to component level
Familiarity with PLC and control systems
Excellent mechanical and electrical troubleshooting skills (AC, DC, RF)
Strong communication and documentation skills
Self-motivated, team-oriented, and capable of working with minimal supervision

Nice To Haves

Experience in high-volume manufacturing, especially magnetic recording head wafer processing
Graduate of a technical program (Electronics, Mechanical, Electrical, or Electro-mechanical preferred)
Knowledge of Ion Beam Etching and Deposition principles
Proficiency in MS Office (Word, Excel, PowerPoint)
Ability to lead audits and implement procedural improvements

Responsibilities

Serve as the primary technical owner for IBE/IBD tools, supporting both Equipment Engineering and Maintenance teams.
Collaborate cross-functionally with Process Engineering, Maintenance, and vendors to drive equipment performance improvements.
Define, monitor, and enhance Preventive Maintenance (PM) procedures
Define, monitor, and enhance SPC parameters and tool health metrics
Define, monitor, and enhance Spare parts inventory and BOM
Lead root cause analysis and corrective actions for equipment-related wafer scrap.
Provide hands-on troubleshooting and technical support during tool escalations.
Conduct tool health audits and communicate findings regularly.
Train and certify maintenance technicians in advanced troubleshooting and best practices.
Support and lead Continuous Improvement Projects (CIPs) focused on reliability, cost reduction, and uptime.
Occasionally assist maintenance during manpower shortages and flex hours to support off-shift operations.

Benefits

paid vacation time
paid sick leave
medical/dental/vision insurance
life, accident and disability insurance
tax-advantaged flexible spending and health savings accounts
employee assistance program
other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
tuition reimbursement
transit
the Applause Program
employee stock purchase plan
the Western Digital Savings 401(k) Plan