Engineering Support Specialist

Milacron • Norcross, GA

17h

About The Position

Milacron is looking for an Engineering Support Specialist to join our team in Norcross, GA. In this position, you will develop comprehensive sales quotations, track order progress, intervene with customers and internal organization on order issues, participate in customer discussion when required for sales support, work closely with sales organization to determine order specifications, work with manufacturing to set delivery dates and resolve issues. Work You’ll Do: Prepare sales quotations for sales organization Enter orders. Advise and support sales and customers in the selection of the correct equipment for specific applications Communicate with salesforce and customers Investigate problem orders and provide improvement suggestions Relay confirmed ship dates to sales and customers Help in the development of sales tools Provide input on sales quotations for customers Track order progress and resolve order issues

Requirements

• Should be able to work with multiple projects (multi-task) in a specialty product environment.
• Ability to read and understand Engineering Drawings to quote properly.
• Ability to review and understand preinspection reports for quoting screw rebuilds.
• Proficiency in the use of PC based applications, including Microsoft Office.
• Computer Literate
• Excel
• Word
• Project
• Mechanical aptitude
• Ability to perform well in strenuous and high-pressure settings
• High energy/drive for successful completion of tasks
• Careful attention to detail

Nice To Haves

• 1-2+ years of related experience or equivalent years of experience and training
• Combination of education and experience as described above
• Associates Degree in Business or Mechanical Engineering

Responsibilities

• Prepare sales quotations for sales organization
• Enter orders.
• Advise and support sales and customers in the selection of the correct equipment for specific applications
• Communicate with salesforce and customers
• Investigate problem orders and provide improvement suggestions
• Relay confirmed ship dates to sales and customers
• Help in the development of sales tools
• Provide input on sales quotations for customers
• Track order progress and resolve order issues

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree