We are seeking a technically capable, business-minded Engineering and Procurement Specialist who is passionate about engaging with customers on-site to understand their engineering and manufacturing workflows, identify pain points, and drive solutions that generate measurable business impact. This role is pivotal in maximizing customer satisfaction and expanding adoption of meviy services.(Note: meviy is a free platform for on-demand manufacturing services provided by MISUMI.) The ideal candidate will possess a solid engineering foundation, a proactive mindset for problem-solving, and a strong drive to take ownership of the customer relationship from both a technical and strategic business perspective. A successful candidate will actively contribute to business growth by uncovering engineering challenges and proposing meviy-based solutions that not only align with the customer’s production goals, but also streamline their engineering and procurement processes, ultimately enhancing their competitiveness and driving our own revenue growth. Responsibilities include: Independently develop and regularly visit assigned target customers to understand their on-site engineering and manufacturing processes, identify issues across the engineering chain, and provide meviy-based improvement proposals. Develop and execute customer success and usage strategies aligned with customer goals to promote the continuous and habitual use of meviy. Build strong relationships with key stakeholders such as engineers, purchasers, and project managers. Collaborate with internal teams (engineering, operations, and product) to ensure customer needs are addressed effectively. Track, analyze, and report customer success metrics and engagement outcomes to management. Development of industry-specific sales strategies for meviy Travel may be required up to approximately 60% of the time. Perform other related duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees