Engineering Program Manager - ASE / iCloud Platform

Apple • Seattle, WA

4h

About The Position

Apple is seeking an experienced Software engineering program manager for the
Apple Services Engineering (ASE) | iCloud Platform organization. We are looking
for passionate, motivated individuals looking to contribute to the development
and execution of the extraordinary services and infrastructure that power
Apple’s products and bring the iCloud experience closer to the user. You will
partner with teams and vendors whose mission is to build, maintain, and improve
the platform and product layer of Apple’s most critical cloud services at scale.
Your work will focus on services, features, quality, reliability, scalability,
privacy and security technologies within iCloud Platform.Part of the role will
require you to influence and partner in defining and implementing standard
processes that improve our operational efficiency as well as play a pivotal role
in the evolution of the next generation of the platform. The work is integral
through the entire software stack so you will have the opportunity to work with
a wide variety of engineering teams.

DESCRIPTION

Technically curious and a functional expert you will autonomously lead projects
of varying scale and complexity with cross-functional development and SRE teams
with only consultative direction from leadership. This is not a task-based job;
we are accountable for delivering secure and performant systems. Partnering with
program, engineering leaders and teams you will influence and drive software
delivery. You will review business requirements, ensure clarity and establish
expectations for services requested while developing and executing processes,
frameworks, metrics, project plans, defining scope, schedule, deliverables and
resources. You will be able to operate at all levels of the organization; going
deep in to the detail to prioritize team activities and drive resolution of
issues across all areas of the program while communicating status and issues to
teams, leadership and other partners. You will facilitate focused concise status
and program operations. You will advise and carry out risk assessment and
mitigation plans as needed. Execution is critical so you will drive maturity
programs with cross-functional organizations and teams while continuously
working to improve the software development lifecycle process within the org.
You will represent the engineering teams with other internal and external
organizations within Apple

Requirements

• 3+ years of experience in program / project management successfully leading highly cross-functional software development as part of the SDLC.
• Bachelor's/Master's Degree or equivalent work experience in project management or Cloud, AI engineering
• Have personally orchestrated the delivery of multiple significant client/server software products, under demanding timelines, managing multiple work streams cross functionally across a large organization
• Collaborative engagement and technical empathy for engineers.
• Sound technical foundation and a highly motivated self-starter Experience as a project lead, able to focus and simplify, balancing the details with goals, priorities, and trade-offs in mind
• Consistent record in defining processes, key metrics and executing on them
• Strong leadership skills and ability to inspire team members
• Outstanding written and verbal communication skills.
• Ability to filter and distill relevant information for the right audience with strong presentation skills both in person and in multi-location meetings Able to think critically and creatively, identify risks and drive the execution across multiple teams to remediate them

Nice To Haves

• Experience working in Cloud Platform related software delivery.
• Strong technical proficiency: Client/server product development and bonus points for past programming experience Experience leading large, complex programs; from requirements gathering, collaboration with teams, through software development and release qualification while maintaining a high bar for quality.
• Experience managing cross-org dependencies across multiple engineering teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level