Engineering Product Manager - Splunk AI

Cisco • San Bruno, CA

3d • Remote

About The Position

Splunk is looking for an enthusiastic and driven Engineering Product Manager to drive the future of the next generation of AI capabilities across our product portfolio supporting our digital resilience customers. In this role, you will be responsible for deep integration of generative AI and machine learning with a focus on digital resilience – AI platform and tools, the model lifecycle, unified security analytics, full stack observability and real-time visibility of streaming data. In this role, you will define the critical features and roadmap for bringing high-scale, high-performance AI to Splunk customers and app developers. You will use your understanding and experience building products using Gen AI, LLMs and deep learning, and your ML expertise in building anomaly detection systems, to support observability use cases. If you are adept at cross-team collaboration and have worked closely with engineers and data scientists to build AI products that drive meaningful and impactful business outcomes, this is the role for you. Proven experience with application performance monitoring (APM) tools, AIOps, Foundation models for machine data, or similar observability technologies. Experience with Splunk Observability Cloud, AppDynamics, Splunk IT Service Intelligence or similar platforms. Deep AI Product management experience, specifically shipping AI tools and platforms, building and training models, MLOps capabilities, foundation models and AI Assisant solutions is a requirement. You will work in the technical Central AI Product Management team so a real appreciation of serving the needs of Security, AI, and Platform engineers is vital. Exposure cross-functional AI integration is a plus. You will merge customer value, business imperatives with attention to technical detail and collaborate with cross-functional execution teams to drive customer insights and inputs directly into the development process and the entire product life cycle. Ideally, you have experience working directly with GTM partners and customers, especially design partners. As we drive forward for the success of our customers, you will hold the team accountable to achieve goals of product quality and value.

Requirements

• 5+ years of proven success in product management.
• Deep understanding and several years of experience in product delivery of AI services, machine learning platforms and products, and generative AI.
• Deep AI Product management experience, specifically shipping AI tools and platforms, building and training models, MLOps capabilities, foundation models and AI Assisant solutions is a requirement.
• Solid understanding of infrastructure, networking, and security concerns in on-prem and cloud environments.
• Actively maintain a view of how the Security, Platform and AIOps market, competition and technologies are evolving, and factor it, as well as feedback from internal groups and customers, into the product strategy
• Strong communication skills, including the ability to translate sophisticated technical products and features into simple concepts and presentations.
• Champion an atmosphere of continuous product improvement by serving as a customer advocate and collaborating closely with sales, support, engineering to make judgment calls that best serve customers and the business.

Nice To Haves

• Experience building AI capabilities at scale via platform services that serve multiple products with a focus on generative AI, machine learning, deep learning.
• Experience delivering compelling products incorporating artificial intelligence as part of the technical solution with tangible results of customer value, adoption, consumption leading to business growth
• Deep understanding of AI and cybersecurity market and competition.
• Deep understanding of anomaly detection and its application to security and/or observability use cases
• Continuously deliver results of product improvement through each stage of the product life cycle
• Experience developing pricing strategy that met expectations and improved growth for the business
• Strong negotiation skills paired with building trusting relationships within the team, the organization, customers and partners
• Strong bias for action, creative thinking, innovation, and data-informed product decision-making.
• Exposure to cloud infrastructure and agile software development
• Passion for solving interesting technical problems and building enterprise products with intuitive user experience.

Responsibilities

• Collaborate closely with your AI PM counterparts to deliver in depth AI integration across the entire product portfolio
• Engage with customers, develop insights into what is possible, and uncover unarticulated needs to ensure customer success.
• Define product specifications, user stories, mockups, and acceptance criteria independently and in collaboration with engineering, design, TPM, and documentation.
• Collaborate with QA, SRE, and release teams to plan, drive and implement product release cycles.
• Collaborate with product marketing to support the creation of content.
• Engage with Compliance, Legal, and Finance teams to ensure products meet security, legal standards as well as address financial goals (for example cloud margin)

Benefits

• U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.
• U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer
• For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level