Engineering Operations Director

CBRE•Albuquerque, NM

22d

About The Position

About the Role: As a CBRE Engineering Operations Director, you will serve as a critical technical Subject Matter Expert (SME) for site operations and a potential account lead, demonstrating a high degree of commitment to excellence. You will manage the team responsible for optimizing the performance of complex Mechanical, Electrical, and Plumbing (MEP) systems and ensuring continuous operational continuity, thereby providing comprehensive quality control across all properties. This role is integral to the Engineering and Technical Services function, focusing on providing expert support, proactive preventive maintenance, and skilled repairs on a diverse range of equipment and systems within a dynamic production environment. What You'll Do:

Responsibilities

Serve as a technical SME for site operations, providing in-depth knowledge and guidance, with the potential to expand into an account leadership role.
Oversee a business unit's financial performance, ensuring fiscal responsibility and identifying opportunities for efficiency.
Actively seek out new business opportunities, including identifying prospects, engaging in client solicitations, developing compelling proposals, and delivering impactful presentations. (While not applicable to all GWS specific roles, a proactive approach to identifying improvements is expected).
Approve the hiring of contractors and subcontractors based on facility needs, implementing rigorous bidding procedures for all contract maintenance activities.
Direct the daily operation of facility controls and advanced asset management systems, ensuring optimal performance and compliance.
Approve annual operating budgets, meticulously managing resources to achieve operational goals.
Provide formal supervision, mentorship, and coaching to employees, fostering their training and development. This includes conducting performance evaluations and overseeing the recruiting and hiring of new team members.
Coordinate and manage the team's daily activities, establishing efficient work schedules, assigning tasks, and implementing cross-training programs to enhance skill sets. Set and track staff and department deadlines with a focus on accountability.
Apply a robust knowledge of multiple engineering disciplines, the business landscape, and key drivers impacting departmental and cross-functional performance, particularly within critical environments.
Lead by example, modeling behaviors consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by organizational and functional business plans. Negotiate effectively with external partners, vendors, and customers of divergent interests to achieve common goals.
Identify and solve multi-dimensional, complex operational and organizational problems, leveraging appropriate internal and external resources. This includes troubleshooting in demanding production environments and critical spaces.
Significantly improve and change existing methods, processes, and standards within the job discipline, driving innovation and efficiency.
Collaborate closely with client management to understand their needs and deliver exceptional service.
Manage relationships with third-party providers, ensuring high-quality service delivery and effective communication.
Demonstrate strong communication skills, both written and verbal, effectively conveying complex technical information to diverse audiences.
Exhibit a high degree of commitment to project success, including the flexibility to work long hours as needed to meet critical deadlines and respond to urgent situations.
Foster a collaborative environment, working effectively with internal teams, clients, and external partners.