Engineering Manager

Practice Better

1d•$160,000 - $170,000•Remote

About The Position

Ready to make a real impact on global health and wellness care? Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries. In 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform. We’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together. Important notice to our applicants and job seekers: We've become aware of fraudulent messages impersonating Practice Better's recruitment team. Please note: Practice Better will never ask for payment, banking details, or personal financial information at any stage of the hiring process All official communication comes from @practicebetter.io email addresses We will never ask you to purchase equipment, software, or gift cards We will never conduct interviews solely via text message or WhatsApp If something feels off, trust your instincts. Verify any suspicious outreach by contacting us directly at [email protected] before taking any action. Thank you for helping us keep our hiring process safe and transparent. Position Summary We are looking for an Engineering Manager to join our growing team. In this role, you will lead our Core and Payments and Onboarding and Personalization teams; two foundational pillars of Practice Better’s product organization. In this role, you’ll guide the teams responsible for everything from booking, telehealth, and payments to onboarding, conversion, and early customer success. You’ll play a critical role in shaping how we deliver reliable, high-impact experiences for our customers while building the systems and structure that support our next stage of scale.. The ideal candidate is a hands-on leader that blends strategy, execution, and mentorship. You’ll partner closely with Product and Design to align on priorities, drive operational excellence, and ensure the right balance between innovation and stability. You’ll also help evolve our development processes and foster a culture of ownership, curiosity, and continuous improvement across both teams. You are energized by leading talented engineers through growth, navigating complex systems and integrations, and finding scalable solutions that deliver real customer value - this role is for you. Note: Practice Better is a remote-first company with team members across North America. However, this particular role is currently open to Canadian-based candidates only, and preference will be given to applicants legally authorized to work in Canada.

Requirements

8+ years of relevant experience in Engineering Management & Leadership with 3+ years managing multiple engineering teams
Proven ability to guide management and maintenance operating in a complex third-party integrations (e.g. Stripe, Zoom, Fullscript) and vendor ecosystems
Strong communication and collaboration skills, with a bias for clarity and action
Strong technical grounding in web application architecture (React, Node.js, or similar), APIs, and integrations
Analytical, curious, and adaptable - you seek solutions, not perfection
Comfortable operating in a fast-moving, growth-stage environment

Nice To Haves

Awareness and experience working with current AI trends with enthusiasm for applying AI to improve development efficiency or customer experience

Responsibilities

Lead, build, mentor, and empower two high-performing teams (Core + Growth) responsible for product fundamentals and conversion-critical experiences & hire top talent while maintaining high technical and cultural standards.
Partner with Product and Design on roadmap definition, ensuring alignment between impact, effort, and strategic outcomes as well as own prioritization across two teams, balancing short-term delivery, technical debt reduction, and platform scalability.
Act as a key bridge between Engineering, Product, Design, and Customer Success
Collaborate with Product, Design and Customer Experience teams as well as Platform and AI teams to support shared architecture and drive product innovation, translating complex technical updates into clear, actionable communication for business stakeholders.
Maintain oversight of 20+ third-party integrations, ensuring reliability, uptime, and proactive vendor coordination whilst making informed build-vs-buy decisions with consideration for cost, maintenance, and long-term scalability.
Identify and remove systemic blockers to engineering productivity, driving continuous improvement, defining and tracking operational metrics as well as team health indicators.

Benefits

Comprehensive Benefits
We offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage from day 1, as well as RRSP matching, generous paid parental leave, and annual learning stipends.
Remote-First, Connected Culture
Our remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter.
Wellness and Growth
Unlimited vacation, built on trust, clear expectations, and real support for taking time off
Company RRSP program with employer-matched contributions
Comprehensive health and dental benefits from day 1
$750 annual Health & Wellness Allowance
$1,000 annual Learning & Development Allowance to support your growth
$500 annual Home Office Allowance to set up a productive remote workspace
Sprout Family: personalized support for family-building and fertility journeys
Inkblot: confidential, digital mental health support from licensed professionals
Company-wide holiday closure in December
Regular virtual company-wide events, lunches, and team socials to stay connected