Sonesta Hotels-posted 3 months ago
$95,000 - $105,000/Yr
Full-time • Mid Level
Washington, DC
Accommodation

We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team. Under the general guidance of the Director of Engineering, responsible for the direct supervision of the Engineering crew, adhering to budgetary constraints for purchasing, and maintaining equipment inventory. He/she is also responsible for the safe and profitable operation of the hotel. Sonesta managers are charged with providing strategic vision, ensuring tactical execution, and actively managing their department to achieve the company's revenue and profitability goals and objectives. The ideal candidate has a passion for building and motivating teams that achieve results. Sonesta managers are guest-focused (both internal and external) and achievement-oriented leaders.

  • Supervise, train, certify all Engineering staff in Guest Service, Empowerment, Standard Operating Procedures and Security Standards
  • Create, approve and post all Engineering staff schedules according to our company's standards
  • Adhere to annual budget for department, financial forecasts and actively participate in monthly profit/loss review meetings
  • Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair ready for guest service
  • Ensure all safety training and fire safety inspections are completed, documented, and in legal compliance with all local, state and federal laws
  • Operate and maintain the preventative maintenance program for all hotel equipment, public areas and guest rooms
  • Ensure that room maintenance requests are handled in a prompt and courteous manner including logging and follow up with the guest, department heads and sales
  • Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk
  • Assist as necessary with special projects and renovations
  • Participate in energy conservation programs
  • Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner
  • Ensure compliance with the Americans Disabilities Act (ADA)
  • Liaise with all vendor contracts controlled by the engineering department, ensure they are current
  • Conduct walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all mechanical, electrical, HVAC systems and any other related equipment
  • Communicate with Director of Engineering, Senior Leaders and hotel Department Heads on a regular basis regarding the specific and overall condition of the building structure(s), related systems, and equipment offering prudent, cost effective proposals for maintaining these systems
  • Access and input information into a computer and generate reports
  • Supervise necessary repairs and maintenance throughout the hotel
  • Prepare technical data, bidding, project work, alterations, and repairs for properties
  • Train in fire prevention, environmental health and safety, and engineering systems
  • At least five years of progressive facilities maintenance experience in a hotel or a related field required
  • One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel or similar service industry experience preferred
  • General knowledge of qualified trade such as HVAC, electrician or plumber, carpentry is desirable
  • A graduate apprentice and at least 2 years of related supervisorial experience; or a 2-year college degree and 3 or more years of related supervisorial experience required
  • Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly
  • Must be skilled in HVAC, electrical, carpentry, drywalling, painting, plumbing, roofing, and landscaping
  • Must be knowledgeable of local, state and federal regulations and safety standards
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving skills
  • Strong supervisory and leadership skills
  • Extensive knowledge of hotel and hospitality industry
  • Proficient with Microsoft Word, Excel and PowerPoint
  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance
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