Engineering Manager, Trusted Products

Mural

2d•$196,000 - $240,000

About The Position

Trust Products builds the security, governance, and data protection capabilities that make Mural a safe and reliable platform for teams around the world. We design and operate backend services, APIs, and event-driven systems that protect customer data, provide auditability and visibility, and support governance across our SaaS platform. This work is embedded in Mural’s core architecture and held to high standards for reliability and operational maturity. Trust isn’t a feature — it’s foundational to how Mural operates and earns confidence at scale. You will lead a team responsible for building and operating systems that safeguard data and support platform integrity. You’ll balance people leadership with hands-on technical contribution, helping your team design scalable services, ship reliably, and grow in their craft.

Requirements

Experience building backend systems in a SaaS environment
Exposure to security, governance, or compliance-related capabilities
Strong understanding of secure API design, event-driven systems, access control, and observability
5+ years of software engineering experience
2+ years managing engineers
A hands-on leadership style — comfortable reviewing designs and code
Ability to bring structure to ambiguous problems

Responsibilities

Lead and grow a team
Manage and develop full-stack engineers
Create clarity around priorities, ownership, and execution
Drive predictable delivery against a defined roadmap
Coach engineers in system design and operational excellence
Build and operate trust systems
Contribute hands-on (~30% of your time) to design and implementation
Develop backend services using Node.js and TypeScript (or similar modern stacks)
Build APIs and event-driven systems that support: Data protection and policy enforcement Audit logging and event tracking Security integrations Data governance controls
Ensure services are scalable, observable, and reliable
Own operational quality
Define and uphold service-level objectives
Improve monitoring, alerting, and incident response
Lead incident reviews and drive improvements
Collaborate across the platform
Partner with Product to translate requirements into well-scoped solutions
Work closely with platform and infrastructure teams
Track engineering metrics related to delivery and service health
Use AI effectively
Encourage thoughtful use of AI tools to improve quality and velocity