Engineering Manager - Performer

StubHub•Los Angeles, CA

34d•Hybrid

About The Position

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is hiring an Engineering Manager to lead a high-impact team responsible for building the data systems that power personalized marketing and retention experiences for millions of fans. This is a technical leadership role focused on driving business and customer outcomes through operational rigor, data-informed decisions, and strong people management. You’ll be expected to deliver high-quality results, build a high-performing team, and raise the bar across engineering, execution, and impact. Location: Hybrid (3 days in office/2 days remote) – Santa Monica, CA About the Team: The Consumer Experience (CX) team is responsible for shaping the end-to-end journey for fans discovering, buying, and selling tickets to their favorite live events across StubHub’s web and mobile platforms. As the team at the forefront of fulfilling StubHub’s mission to become the global destination for live event access, CX designs and delivers the product experiences that millions of fans engage with every day. Within CX, the Performer team focuses on the critical moment when a fan moves from exploring to choosing the perfect event for their favorite artist, team, or tournament. This is where curiosity turns into commitment. By combining thoughtful design, resilient engineering, and data-driven experimentation, the Performer team creates experiences that build trust, spark excitement, and drive conversion—ultimately helping bring more people to more live events around the world. Why This Role Matters: You’ll work on critical systems that fuel StubHub’s growth engine. This is a high-visibility role with executive support, cross-functional collaboration, and opportunities to influence architecture, mentor engineers, and shape how we drive customer lifetime value. If you like solving hard technical problems with measurable impact and enjoy blending product, data, and engineering, this is the team for you.

Requirements

7+ years of engineering experience, including technical ownership of production systems and business-critical software.
2+ years of people leadership experience, with a track record of hiring and developing high-performing teams.
Strong technical background in backend, infrastructure, APIs, or data systems (Java, C++, Python, or similar).
Proven ability to drive execution, define clear success metrics, and solve complex problems with data and rigor.
Skilled in managing ambiguity, prioritizing ruthlessly, and delivering under tight timelines.
Comfortable giving and receiving candid feedback, and modeling it for others.

Responsibilities

Drive measurable impact: Identify high-leverage problems, set clear goals, and deliver solutions that produce quantifiable business and customer value.
Lead through execution: Own team delivery with precision—ensure commitments are met, blockers are resolved quickly, and progress is visible and tracked.
Raise the bar on talent density: Hire exceptional engineers, actively coach performance, and make principled decisions to retain only those operating at a high level.
Promote data-driven decisions: Use data and metrics to guide priorities, evaluate solutions, and continuously improve how your team operates.
Own technical quality: Champion system design, code quality, reliability, and long-term maintainability across your domain.
Foster team health: Build a psychologically safe, inclusive team culture grounded in feedback, autonomy, and shared accountability.
Partner across the business: Collaborate with Product, Design, and Data to align on priorities, coordinate dependencies, and deliver business-critical initiatives.

Benefits

Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

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