Engineering Manager: Payments

TrueML

120d • $124,000 - $173,000

About The Position

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions. The Consumer Payment Portal team's mission is to create intelligent solutions for customers to easily pay down financial obligations. As an Engineering Manager, you'll lead and technically guide a team of engineers focused on developing and extending our payments platform infrastructure for safe, secure, and consistent financial transactions. You'll collaborate with payment processing partners to identify new workflows, offering consumers more options like alternative payment methods or flexible scheduling. This role also involves working closely with UX, Design, and Experimentation teams to build a seamless front-end web experience, enabling easy payments and account management. The Engineering Manager defines and executes the product roadmap, mentors the team, and participates in a 24/7 on-call rotation.

Requirements

• Bachelor’s degree in Computer Science or related field or equivalent work experience.
• 5+ years of experience in software engineering.
• 2+ years of experience managing others.
• Strong technical skills and experience in one or more programming languages.
• Experience working with Agile development methodologies.
• Excellent communication, interpersonal, and leadership skills.
• Passionate about building high-quality software products.
• Ability to work independently and as part of a team.

Responsibilities

• Lead and manage a team of engineers to deliver high-quality software products.
• Work closely with product managers, designers, and other stakeholders to define and execute on the product roadmap.
• Mentor and develop team members.
• Conduct regular 1:1s with team members to provide feedback, coaching, and development opportunities.
• Drive progress based on individual strengths and weaknesses.
• Lead with empathy and foster a positive and supportive team environment.
• Responsible for recruiting, leading, developing, and growing the engineering team.
• Work with the team to identify and solve technical challenges.
• Ensure that the team is following best practices for software development.
• Keep up-to-date on the latest technology trends.
• Work with other Engineering Managers to ensure that the team is well-coordinated and aligned with the overall company goals.
• Participate in the 24/7 on-call rotation, providing timely response and resolution to production issues.

Benefits

• Everything you need to work remotely.
• Unlimited PTO.
• Medical/dental/vision insurance.
• 401k through Charles Schwab.
• Flexible Spending Account, Limited FSA, and Health Savings Account- with an eligible health care package.
• Company-paid short-term and long-term disability plus basic life insurance.
• Family-friendly maternity and paternity leave.
• Employee assistance program (EAP) via Claremont.
• PerkSpot discount program.
• Paid time off to do volunteer work in your community.
• Access to the Wellness Coach app for you and 5 family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees