Engineering Manager, Offers

Fetch

33d•Remote

About The Position

Fetch is scaling the systems that power tens of millions of users and hundreds of millions of transactions every month. We are hiring an Engineering Manager to lead teams responsible for building Fetch’s next-generation offers and rewards platform. The Offers team builds the systems that transform user actions, such as engaging with partner content, completing surveys, or exercising, into point-earning opportunities. This platform sits at the core of Fetch’s engagement and monetization strategy and requires reliable, scalable infrastructure to support high-volume traffic, experimentation, and rapid iteration. As an Engineering Manager on the Offers team, you will lead engineers building and evolving backend services that support offer creation, targeting, fulfillment, and measurement. You will partner closely with Product, Data, and Platform teams to deliver new capabilities while ensuring the long-term scalability, reliability, and operational health of the platform. This is a full-time role that can be held from one of our US offices or remotely in the United States.

Requirements

3+ years of experience managing software engineers
Strong technical background in backend systems, distributed systems, or data-intensive applications
Experience delivering customer-facing products at scale
Ability to evaluate system design, architecture, and technical tradeoffs
Proven track record of leading teams to ship complex projects
Experience partnering with product and cross-functional stakeholders
Commitment to engineering best practices including testing, observability, and incident management
Ability to leverage AI tools to support engineering productivity, code quality, and team efficiency

Nice To Haves

Experience working on offers, personalization, growth, marketplace, or monetization systems
Familiarity with experimentation frameworks and analytics pipelines
Experience supporting high-throughput, low-latency services
Prior experience scaling teams or systems through periods of rapid growth
Strong programming background in Go, Java, or similar backend languages
Experience working with event-driven architectures and distributed data systems
Ability to translate complex technical concepts into clear explanations for non-technical partners

Responsibilities

Lead, coach, and develop a team of software engineers across multiple experience levels
Set clear expectations, provide regular feedback, and support career growth and performance management
Partner with senior engineers to guide system design, architecture, and technical decision-making
Own delivery for the Offers roadmap, ensuring predictable execution and high-quality outcomes
Translate product and business goals into clear technical plans and milestones
Collaborate closely with Product Management to shape roadmaps, scope initiatives, and define success metrics
Partner with Data, Analytics, and ML teams on targeting, experimentation, and measurement
Ensure systems are scalable, reliable, observable, and resilient under high traffic and transaction volume
Balance delivery velocity with long-term technical health and operational excellence
Improve team processes, reduce operational overhead, and drive continuous improvement
Communicate progress, risks, and tradeoffs clearly to stakeholders and leadership
Foster a culture of ownership, quality, and accountability
Support engineers in using AI-assisted tools such as GitHub Copilot or Claude Code to improve development velocity, documentation, and code quality