Toast-posted 7 months ago
$155,000 - $248,000/Yr
Full-time • Mid Level
Hybrid • Boston, MA
Food Services and Drinking Places

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The Delivery team is on a mission to make delivery a first-class service model at Toast. We're building integrated tools to help restaurants manage their own delivery programs, support third-party channels, and manage their orders from the Toast Point of Sale. From guest experience to in-store operations to third-party integrations, our work spans a broad, high-impact surface area. In fact, Toast restaurants that adopt Toast Delivery Services see a 30% increase in revenue on average. We aim to make Toast the central hub for managing all off-premise orders, consolidating fragmented workflows, reducing operational friction, and giving restaurants full control over the delivery experience.

  • Drive delivery of business outcomes, including planning and execution
  • Collaborate closely with PM and UX to define actionable, valuable work for the team
  • Collaborate with stakeholders across the organization to help your teams accomplish their goals
  • Oversee end-to-end delivery of software, including team ownership of monitoring and production issues
  • Guide the team's quality and testing strategy
  • Coach engineers for professional and technical development
  • Recruit and onboard new team members
  • Experience writing, delivering, and operating software in a SaaS environment
  • Experience mentoring and developing successful teams
  • Experience deeply collaborating with PM and UX partners
  • Strong technical background that you use to guide your team's decisions and plans
  • A desire to build a diverse team that wins together and prioritizes customer success
  • Ability to work in a hybrid capacity from our Boston HQ
  • Competitive compensation and benefits programs
  • Cash compensation (overtime, bonus/commissions, if eligible)
  • Equity (if eligible)
  • Flexible benefits to meet changing needs
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