Engineering Manager, Identity and Access | Canada | Remote

Grafana Labs

7h•Remote

About The Position

Every day, millions of users rely on Grafana to monitor the health and performance of critical systems, from software applications to industrial environments and spacecraft. The Identity and Access team builds Grafana’s sign-in and permission systems. Our goal is simple: make sign-in smooth for end users, and make access controls clear, secure, and predictable for administrators. The IAM team is responsible for authentication and authorization across Grafana, working across both our open-source and proprietary codebases. Our scope spans SAML, LDAP, OAuth/OIDC, JWT, and role-based access control (RBAC). Some integrations go deep, down to protocol details (for example, reading the SAML spec). The IAM team is redesigning Grafana’s edge authentication and multitenant storage for identity resources, which is a rare chance to work on modern identity infrastructure at scale. Our code runs in critical request paths, so design decisions directly affect performance, reliability, and security across Grafana Labs’ products. The team is evenly distributed across EMEA and NASA.

Requirements

A strong software engineering background, ideally including work in backend systems using Go, sufficient to engage credibly in technical design discussions and challenge engineers toward strong decisions.
Familiarity with authentication and authorization concepts: OAuth 2.0, SAML, RBAC, OIDC, JWT…. You do not need to be a security expert, but you should be comfortable reasoning about identity and access problems.
Solid understanding of distributed systems principles: scalability, fault tolerance, consistency, and observability.
Demonstrated ability to manage delivery across multiple concurrent projects, align stakeholders with competing priorities, and communicate risks and timelines clearly.
Deeply customer-focused, consistently grounding technical decisions in real-world user and admin impact.
Comfort with AI-assisted tooling. We expect you to be curious and comfortable using AI-powered tools, ideally with practical experience integrating them into a team's workflow.
Strong mentoring and leadership skills

Nice To Haves

Experience working in security-critical environments
Experience contributing to or maintaining open source projects
Familiarity with observability tooling (e.g., Grafana, Prometheus, OpenTelemetry)

Responsibilities

Manage and grow a team of distributed engineers, conducting regular 1:1s and providing consistent feedback to support each person's performance and career development.
Partner with product management and engineering leadership to shape the IAM roadmap, balancing security requirements, platform needs, and customer impact.
Guide the team through the full project lifecycle: from early design and scoping through delivery and post-launch iteration, ensuring high-quality and timely outcomes.
Collaborate closely with cross-functional partners including security, platform, cloud infrastructure, and the broader Grafana engineering organization to drive initiatives that span team boundaries.
Foster a team culture grounded in security-first thinking, technical rigor, and a respectful environment where people can do their best work.
Contribute to technical discussions, helping the team make strong architectural decisions on authentication flows and multi-tenant design.

Benefits

100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication – Expect open decision-making and regular company-wide updates.
Innovation-Driven – Autonomy and support to ship great work and try new things.
Open Source Roots – Built on community-driven values that shape how we work.
Empowered Teams – High trust, low ego culture that values outcomes over optics.
Career Growth Pathways – Defined opportunities to grow and develop your career.
Approachable Leadership – Transparent execs who are involved, visible, and human.
Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. We will comply with local legislation where applicable.