Engineering Manager, BizTech

Airbnb • San Francisco, CA

230d • $204,000 - $255,000 • Hybrid

About The Position

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The CRM Engineering team builds world-class tools that drive growth and foster meaningful relationships between Airbnb and its community, including Hosts, Guests, Law Enforcement, Government Regulators, Local Community Leaders, and more. This team tackles some of the most challenging and unique problems faced by our business. Here are a few examples: Growth Platform: Designed to increase supply and retain existing hosts. Policy Cloud: Enables Airbnb to engage with regulatory bodies across the globe regarding short-term rental regulations. This platform tracks regulations that impact the Airbnb business and provides intelligence to address unique business challenges. Community Platform: Establishes a social platform to drive community enablement, collaboration, and success. Agent Tools: Empowers agents to understand and resolve issues that customers are unable to address on their own. Aircover Claims Platform: Facilitates the processing of claims for Aircover insurance products, offering protection to both hosts and guests.

Requirements

• 3-5+ years of hands-on experience managing an engineering team
• 9+ years of relevant software development industry experience in a fast paced tech environment
• Strong expertise in building large-scale backend systems and experience in user facing features
• Excellent communication and collaboration skills
• Proven experience working with many engineering teams and cross functional partners
• Flexible in leadership style, can adapt to a variety of ways of working depends on the situation
• Experience leading and shipping large initiatives with high business impact
• Creating a strong culture of operational excellence with focus on raising the bar for quality, reliability and availability
• Good judgment in making tradeoffs to balance short-term business needs with long-term technical quality
• Strong communication skill and ability to influence decisions from a wide variety of stakeholders
• Experience fostering an inclusive and engaging team environment
• Able to identify, retain, grow and acquire critical talent

Responsibilities

• Work with product, design and other stakeholders to define, prioritize and execute roadmap
• Work with engineers to plan, sequence, make tradeoffs and deliver new features and platform capabilities
• Understand the state of our systems to determine where investment may be needed to maintain system health and build for long-term success
• Nurture a culture of engineering excellence
• Hire and coach exceptional engineering talent, spending lots of time one-on-one to understand underlying motivations and dynamics

Benefits

• Base pay range of $204,000 - $255,000 USD
• Bonus eligibility
• Equity options
• Employee Travel Credits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Accommodation