Engineering Manager (Austin, TX)

About the position

As a Software Engineering Manager, you will lead a team responsible for some of the most crucial aspects of our Identity Security Cloud Platform. As a highly technical leader, you will help solve very complex technical challenges around scalability and reliability, you will focus on reducing tech debt and determine where investments should be made. You will be expected to reach productivity quickly. Stakeholder management is a significant aspect of this role; you will work closely with Product Managers, Designers, Architects, Quality, DevOps and Customer Facing teams. You should proactively seek to listen and find alignment with other engineering teams and stakeholders by understanding your team's technology, building strong relationships, and insisting on high-quality solutions.

Responsibilities

• Onboard into your new role, get familiar with our product offering and technology
• Get to know your leads and understand what motivates them and where they have areas of development
• Seek to deeply understand business problems or common engineering challenges and propose software architecture designs to solve them elegantly by abstracting useful common patterns
• Learn about Top 5 Project Initiative
• Interview stakeholders to understand our business goals, product roadmap and challenges ahead of you
• Create a project schedule of the team's work to align with our broader roadmap to maximize impact
• Motivate, encourage and challenge your teams to find optimal synergy
• Understand the technical challenges ahead and actively participate in technical decision making
• Understand your team's decision-making process and challenge them to find more optimal solutions
• Implement fast, iterative changes
• Have regular syncs with your stakeholders
• Develop a plan on how we can scale the Identity Security Cloud and enhance its reliability
• Chisel away at technical debt and make significant progress
• Ensure your team has found synergy and are consistently delivering on their commitments by deadline
• Attract and motivate excellent engineers who care about great teams and great software
• Earn the trust of your team
• Maintain a culture of continuous learning by coaching and developing your leaders and engineers along their chosen career paths
• Consistently use data to objectively measure impact and optimize engineering processes
• Consistently meet deadlines and coordinate with technical team members in order to deliver quality results

Requirements

• 2+ years experience in an engineering leadership role
• 5+ years hands-on experience as a software engineer
• Public cloud experience, preferably AWS
• Deep knowledge of complex and scaling SaaS products, agile processes and workflows, and experience implementing them
• Technical experience and fluency at the architectural level, enabling easy discussions with engineers
• Experience with various messaging systems, such as Kafka or SQS
• Experience with Microservice architecture
• Supporting and developing containerized CI/CD deployment such as Docker Containers, and Kubernetes
• Experience architecting highly distributed and available systems that utilize load balancing, horizontal scalability, and high availability
• Solid technical documentation ability
• Strong understanding of scrum and agile methodology
• Effective leadership and mentoring ability

Benefits

• Health and wellness coverage: Medical, dental, and vision insurance
• Disability coverage: Short-term and long-term disability
• Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
• Additional life coverage options: Supplemental life insurance for employees, spouses, and children
• Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
• Financial security: 401(k) Savings and Investment Plan with company matching
• Time off benefits: Flexible vacation policy
• Holidays: 8 paid holidays annually
• Sick leave
• Parental support: Paid parental leave
• Employee Assistance Program (EAP) and Care Counselors
• Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
• Health Savings Account (HSA) with employer contribution