About The Position

Provide guidance and direction in area of infrastructure technology specialization to support platforms and sectors. Apply the discipline of engineering to deliver critical platform support and optimize platform/sector functionality. Fully understand, support, and define platform and areas supported to minimize risks and impact to customers. Review issues and escalations, as well as resolve production problems, ensuring that status and technical matters are reported to management in a timely manner. Utilize skillset to provide support, trouble-shooting and performance-tuning within technical domain. Support the creation and implementation of system improvements that will improve performance and reliability while maintaining controls. You have multiple years of experience in your area of infrastructure technology specialization, preferably in a comparable technology and financial institutions organization. You work independently and are self-directed. You understand the importance of prioritization of your work. Providing a great experience to the users of your platform is important to you. You have skills and proficiency with MS PowerPoint, Excel, Access or other analytical tools. Bachelor's degree (Computer Science or Engineering degree preferred) or equivalent work experience.

Requirements

  • At least five years' experience installing, configuring, and supporting IBM's WebSphere products. This includes Traditional WebSphere and the Liberty Profile Application Server.
  • At least 6+ years of relevant experience
  • You have multiple years of experience in your area of infrastructure technology specialization, preferably in a comparable technology and financial institutions organization.
  • You work independently and are self-directed.
  • You understand the importance of prioritization of your work.
  • Providing a great experience to the users of your platform is important to you.
  • You have skills and proficiency with MS PowerPoint, Excel, Access or other analytical tools.
  • Bachelor's degree (Computer Science or Engineering degree preferred) or equivalent work experience.

Nice To Haves

  • If the applicant has z/OS Connect experience that would be a plus and if not, we will train them in creating, configuring and supporting z/OS Connect.
  • Knowledge of creating and installing certificates on our z/OS platform would be a plus.
  • Ansible Tower knowledge is also a plus.

Responsibilities

  • Provide On-Call support when it's your turn in the rotation depending on the region.
  • Review issues and escalations, as well as resolve production problems, ensuring that status and technical matters are reported to management in a timely manner.
  • Utilize skillset to provide support, trouble-shooting and performance-tuning within technical domain.
  • Support the creation and implementation of system improvements that will improve performance and reliability while maintaining controls.
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