Engineer

Marriott•New Orleans, LA

5h•Onsite

About The Position

This Engineer position involves responding to guest repair requests and resolving maintenance issues through direct communication. Key responsibilities include performing preventive maintenance on various equipment such as tools, kitchen, and mechanical room machinery, including cleaning and lubrication. The role requires visual inspection of equipment, carrying necessary tools, and operating all shut-off valves for equipment and building utilities. The Engineer will maintain maintenance inventory, requisition parts and supplies, and communicate daily activities and problems to other shifts. Essential knowledge areas include air conditioning, refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems, carpentry, kitchen equipment, vehicles, energy conservation, and general building maintenance. Specific tasks include surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and thorough cleanup of work areas. The Engineer will also test, troubleshoot, and perform basic repairs on various equipment, plumbing (e.g., unclogging drains), electrical components (lamps, switches, outlets), cosmetic items, extension cords, vacuum cleaners, and internet devices, as well as programming TVs and performing engineering-related inventory duties. Adherence to the Lockout/Tagout system is required before maintenance work. The role also includes performing repairs on interior and exterior landscaping and sprinklers, and utilizing basic computer skills for tasks like inputting air handler schedules and making temperature changes. The position demands strict adherence to company safety and security policies, reporting maintenance problems, hazards, accidents, or injuries, completing safety training, and proper storage of flammable materials. Maintaining a professional appearance, confidentiality, and protecting company assets are crucial. The Engineer is expected to welcome and acknowledge guests, anticipate their needs, assist individuals with disabilities, and thank them. Adherence to quality standards, developing positive working relationships, supporting team goals, and clear professional communication are also vital. Physical demands include moving, lifting, carrying, pushing, pulling, and placing objects up to 50 pounds without assistance (and heavier with assistance), moving up and down stairs, ramps, and ladders, and reaching overhead and below the knees, including bending, twisting, pulling, and stooping. The role also requires using computers to enter and locate work-related information and performing other reasonable job duties as requested.

Requirements

Driver’s License

Nice To Haves

High school diploma or G.E.D equivalent.
Some experience in general maintenance, exterior and interior surface preparation and painting.
Experience in hotel engineering or maintenance.

Responsibilities

Respond and attend to guest repair requests.
Communicate with guests/customers to resolve maintenance issues.
Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
Visually inspect tools, equipment, or machines.
Carry equipment (e.g., tools, radio).
Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
Maintain maintenance inventory and requisition parts and supplies as needed.
Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.
Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
Program TV's and perform general housekeeping and engineering-related inventory duties.
Use the Lockout/Tagout system before performing any maintenance work.
Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.
Display basic computer skills including inputting air handler schedules and making temperature changes.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Adhere to quality expectations and standards.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Speak with others using clear and professional language.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
Move up and down stairs, service ramps, and/or ladders.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Enter and locate work-related information using computers.
Perform other reasonable job duties as requested.