Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary Responsible for developing and maintaining internal tools that support the delivery and troubleshooting of voice services. Manage and optimize databases while automating internal processes to enhance efficiency. Design and maintain standardized reporting frameworks, documentation, and processes, providing clear quantitative analyses and ongoing evaluations of alternatives and solutions to drive informed decision-making. Utilize internal and external data sources to generate actionable insights on the voice network, assess the impact of new initiatives, and measure customer engagement with voice products. Job Description This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees