E11EVEN - Engineer Mechanic

Highgate Hotels•Miami, FL

11d

About The Position

The Engineering Mechanic is responsible for performing skilled repairs to the building and equipment and to maintain the best possible condition at all times with the least amount of inconvenience to guests and employees.

Requirements

Flexible and long hours sometimes required.
Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Responsibilities

Answer all guest issues
Answer all in-house departmental calls
Replace guest unit motor, thermostats, valves
Repair / replace all tub / sink faucets and associated piping
Remove and replace toilets
Replace light bulbs, repair lamps, replace outlets, switches, - guest room and public areas
Repair vacuum cleaners
Work with engineers on all piping jobs
Work with engineers on guest unit replacement
Remove and replace guest unit covers and side panels
Replace, adjust, reset all TV's
Clear all sink tub, and toilet stoppages
Change guest room filters
Replace smoke detector batteries
Remove and install guest room safes, bathroom locks, and closet door knobs
Remove & install hairdryers, mirrors, shower rods, towel racks, iron board and brackets
Repair and /or replace furniture handles
Remove and replace guest locks with security
Remove and re-install clean refrigerators
Remove and re-install black-out valance and refasten black-out shade brackets