Engineer, IT Quality Management

Elanco•Indianapolis, IN

5d•$85,000 - $105,000•Hybrid

About The Position

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today! Your Role: Engineer, IT Quality Management As an Engineer for SaaS & Cloud Integrations, you will be a key technical contributor to the digital backbone of our quality & compliance systems globally. This hands-on role is the critical bridge between our physical manufacturing processes and the digital quality systems that govern them. You will specialize in implementing, configuring, and supporting our enterprise quality and document management platforms, ensuring our operations are compliant, reliable, and continuously improving through data-driven insights. You will be part of a team that is transforming how Elanco ensures quality, moving towards a future of frictionless, automated systems that empower our end-users.

Requirements

Education: A Bachelor's degree in Computer Science, Engineering, or a related technical field.
Experience: 3+ years of hands-on experience with the configuration and support of enterprise SaaS platforms used in regulated industries, specifically Veeva QMS/Quality Vault.
Technical Skills: A demonstrated understanding of user experience (UX) principles to hide complexity from the end-user, and knowledge of data integration concepts (APIs, event-driven architecture) within a regulated industry.
Compliance Knowledge: A working knowledge of current Good Manufacturing Practices (cGMP), current Good Laboratory Practices (cGLP), and Computer System Validation (CSV) principles.

Nice To Haves

Problem-Solving: Strong analytical skills with a "product over project" mindset—the ability to systematically diagnose issues and discover solutions that users love.
Process Analysis: A solid understanding of business process mapping and the ability to challenge "the way it's always been done" in favor of simpler, digital-first workflows.
Cloud & DevOps Familiarity: Familiarity with Public Cloud platforms (e.g., Azure, GCP) and modern engineering practices like DevSecOps, CI/CD pipelines, and source control (Git).
Product Mindset: Experience working in a product operating model, contributing to rapid discovery prototypes and balancing delivery with compliance.

Responsibilities

System Design and Configuration: Contribute to the design and configuration of enterprise quality and document management platforms. You will be responsible for building and modifying quality workflows, lifecycle states, and document hierarchies to ensure our systems are simple, compliant, and always audit-ready for regulatory agencies.
User-Centric Process Optimization: Obsess over the end-user experience by analyzing manufacturing and laboratory workflows. You will leverage PaaS/SaaS capabilities and embedded system telemetry to design and implement process improvements that are intuitive, reduce cycle times, and replace manual, paper-driven processes with automated controls.
Platform Integration and Evolution: Contribute to the evolution of our IT landscape by integrating quality platforms with other critical systems, including ERP, LIMS, and shop-floor data sources. You will help build a service-oriented ecosystem that ensures data integrity, availability, and synchronization, moving us toward a future of frictionless, automated quality.
Lean Validation & Compliance: Execute validation protocols for system enhancements, generating lean documentation to ensure platforms remain compliant with cGMP/cGLP and data integrity requirements without over-engineering.
System Management and Support: Provide frontline technical support for our digital quality platforms, troubleshooting and resolving configuration issues to ensure high availability.